Clinical Director – Virtual Care Programs

Dayforce

Clinical Director overseeing virtual care programs for Planned Parenthood across various states. Ensuring patient-centered follow-up and compliance in telehealth services.

Posted 7/28/2026full-timeSeattle • Alaska, Hawaii, Idaho, Kentucky, Washington • 🇺🇸 United StatesLead💰 $117,769 - $257,311 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive clinical and operational leadership as an Advanced Practice Clinician, with a focus on telehealth, patient-centered care, and quality improvement. Proven ability to manage centralized follow-up programs and ensure compliance with state-specific reporting requirements.

Highest-signal resume keywords

Advanced Practice Clinician (NP, CNM, PA)Telehealth ExperienceClinical OversightQuality ImprovementEHR Proficiency (EPIC Preferred)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical LeadershipCase ManagementTelehealth Protocol DevelopmentQuality Assurance AuditsCare CoordinationPolicy DevelopmentStaff TrainingReproductive Health StandardsDiagnostic Result ManagementMulti-State Clinical Operations

Soft Skills

Effective CommunicationTeam CollaborationSupervisory Skills

Tools & Technologies

EHR SystemsTelehealth PlatformsRemote Clinical Workflows

Certifications & Qualifications

Active, Unrestricted License as NP, CNM, or PA

Industry Keywords

Centralized Follow-UpPatient NavigationTelehealth CarePPFA Medical StandardsFamily Planning Organizations

About the role

Key responsibilities & impact

Provide clinical and operational leadership for centralized follow-up (CFU)
Serve as the senior advanced practice clinician responsible for clinical oversight
Ensure safe, timely, patient-centered follow-up and telehealth care
Provide clinical direction, case review, and supervision for CFU APCs, CFU RNs, Telehealth clinicians, and service line managers
Work with other clinical leadership to ensure effective communication between service lines
Guide patient navigation and case management work to ensure timely access to care
Establish, refine, and standardize Telehealth clinical protocols
Lead quality assurance audits, identify gaps, and implement corrective action plans
Monitor and implement state-specific reporting requirements
Serve as primary clinical liaison between CFU, Telehealth, affiliate medical leadership, and other teams

Requirements

What you’ll need

Advanced practice clinician: NP, CNM, or PA (active, unrestricted license in at least one U.S. state)
Eligible to obtain and maintain licensure in Indiana, Kentucky, Idaho, Washington State, Alaska, and Hawaii upon hire.
Minimum 10 years clinical experience as an APC, with at least 5 years in leadership/supervisory roles and demonstrated experience in telehealth, care coordination, or centralized follow up systems.
Strong competency with EHRs (experience building/using care paths preferred), telehealth platforms, and remote clinical workflows. EPIC experience is preferred.
Knowledge of reproductive health clinical standards, abnormal diagnostic result management, and state reporting requirements preferred.
Prior experience managing centralized follow up programs, telehealth service lines, or multi-state clinical operations.
Experience in quality improvement, policy development, and staff training/education.
Familiarity with PPFA medical standards and MS&Gs or similar family planning/sexual and reproductive health organizations.

Benefits

Comp & perks

comprehensive benefits plan including medical, dental and vision plans
retirement
paid time off
short and long-term disability
life insurance