Bilingual Apex Performance Specialist

Dayforce

Bilingual Sales Performance Specialist driving adoption of v10 Apex for Quebec customers. Engaging existing clients to improve dealership workflows and maximize performance through consultative selling.

Posted 7/27/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales and customer relationship management, with a strong focus on driving product adoption and delivering measurable business improvements. Proficient in leading strategic discussions and implementing automated processes to enhance operational efficiencies.

Highest-signal resume keywords

Consultative Sales ExperienceCustomer Relationship ManagementBilingual Communication (French and English)Dealership ExperienceChange Management Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow AnalysisProcess ImprovementData-Driven Decision-MakingPerformance Metrics TrackingProduct Adoption Strategies

Soft Skills

Interpersonal SkillsInfluencing SkillsProblem-Solving MindsetConfidence in LeadershipCustomer-First Mindset

Tools & Technologies

PBS ProductsDMS SystemsCRM ToolsAutomated Processes

Certifications & Qualifications

Post-Secondary Education in Business or TechnologyValid PassportDriver's License

Industry Keywords

Digital RetailOperational EfficienciesDatabase ConsolidationCustomer EngagementSales Pipeline Management

About the role

Key responsibilities & impact

Contact existing customers to introduce the v10 Apex upgrade and the opportunities for their business.
Lead structured discovery conversations to identify gaps in workflows, process execution, and operational efficiencies, i.e., Digital Retail, CRM, Digital Service, database consolidation and data clean up.
Identify PBS products that align with dealership business goals that will result in measurable improvements in performance and profitability.
Present targeted workflow redeployment solutions based on specific dealership needs.
Maintain long-term relationships with customers to ensure continued engagement with PBS and strengthen customer retention by increasing product reliance and system integration.
Present the value of coaching and guidance to dealership teams on product functionality, workflow best practices, and process improvement.
Encourage consistent implementation of automated processes and tools that improve performance and scalability.
Build urgency and alignment around the value of adopting v10 Apex using a structured consultative selling methodology.
Partner closely with delivery, training, and account teams to ensure a clean transition from sale to execution
Maintain visibility on pipeline progress and status of committed engagements
Maintain consistent pipeline activity and discipline follow-through across assigned accounts.
Track and report on adoption metrics, engagement levels, and customer outcomes.
Measure the effectiveness of adoption initiatives and continuously refine strategies.
Contribute to dashboards, reporting, and insights that support data-driven decision-making.

Requirements

What you’ll need

Excellent communication skills in French and English
Post-secondary education in Business, Technology, or a related field; or equivalent experience.
Dealership experience - strong interpersonal and relationship-building skills with the ability to influence and engage dealership leadership.
Proven consultative sales experience with the ability to influence customer decisions, drive product adoption, and secure customer commitment.
A customer-first mindset focused on understanding needs, solving problems, and delivering long-term value.
Confidence and decisiveness in leading strategic business discussions and recommending solutions.
Ability to work in a high-volume, goal; driven environment.
Experience supporting customers through change management and engaging them in adoption initiatives.
PBS or relevant DMS industry experience preferred.
Occasional travel may be required within Canada and the US; valid passport, visa (if applicable), and full driver’s license are required

Benefits

Comp & perks

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
Competitive annual base salary
Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more