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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Ensure effective client interaction and communication within our existing client base to enhance retention rates.
- Ability to explain complex technical concepts to potential and current clients.
- Present creative concepts, campaign updates, and next-step recommendations to clients.
- Lead onboarding calls and client kickoff conversations.
- Coordinate with fulfillment, creative, SEO, listings, video, vendor, and operations teams as needed.
- Support salesperson in updating Salesforce.com
- Support salesperson with meeting preparation, proposal creation, contract distribution, and gathering marketing materials as needed.
- Perform general administrative duties as required.
Requirements
What you’ll need- 3+ years working experience in a marketing, sales (inside or outside) or customer service role
- Solid demonstration of experience working in Digital Advertising
- Proficient use of Microsoft Office applications including Microsoft Word, Excel and PowerPoint
- Highly organized, proactive, accountable, and self-aware
- Strong communicator with client-service instincts
- Familiarity with CRM tools, such as Salesforce.com, or other database systems
- English is Preferred
Benefits
Comp & perks- Unparalleled digital and marketing training for continuous learning
- Intensive 2-3 week onboarding for new hires
- Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more.
- Generous MTO Time off package including Company Paid Holidays
- Energized and passionate team with a fun and flexible workplace
