Senior Manager – Professional Services

Dayforce

Senior Manager leading ECI's Professional Services team to enhance client delivery in North America. Responsible for team performance, client solutions, and operational excellence.

Posted 7/27/2026full-timeRemote • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Responsible for defining the client needs, developing processes and proposals to meet those needs, as well as overseeing the implementation of the complete project solution.
Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques.
Performs in a people management capacity, mentoring and coaching the consulting team to success
Manages the profitability, scalability, and health of the M1 Consulting team via a data-driven approach
Leads dynamically and drives issues to resolution with a measured and cross-functional approach
Operationally owns and executes on all leadership and management of the M1 Consulting practice, working alongside the Senior Director of Professional Services and SVP of Professional Services to achieve all core goals
Ensures alignment with the Professional Services team’s OKRs and KPIs
Implements management processes that drive data-driven visibility into goal vs. achievement
Establishes cross-functional relationships with Product Management, Development, Sales, and Account Management to successfully manage the health and growth of the business
Mentors and grows subordinate team members, espousing a world class culture of learning and development
Manages the forecasting process for revenue delivery on a weekly basis
Feeds a winning culture that attracts, retains, and grows top talent

Requirements

What you’ll need

Required Education: Bachelor’s Degree
Preferred Education: Master’s Degree
Years of Experience: 10 – 15 years
Specialty/Industry Experience: Manufacturing ERPs
Management Experience Preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Dayforce Website LinkedIn All Job Openings 5001 - 10000 employees 👥 HR Tech ☁️ SaaS 🏢 Enterprise 💰 $1G Post-IPO Debt - Dayforce on 2024-03 HR Tech
SaaS
Enterprise Dayforce is a cloud-based human capital management (HCM) platform (part of Ceridian) that delivers payroll, workforce management, HR, benefits administration, talent management and scheduling in a single SaaS application. It targets enterprises and HR teams, helping streamline payroll and time-and-attendance processing, ensure compliance, simplify benefits and manage the employee lifecycle through an integrated, real-time platform. Senior Manager – Professional Services Job not on LinkedIn 🔥 3 minutes ago 🗽 New York – Remote ⏰ Full Time 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for defining the client needs, developing processes and proposals to meet those needs, as well as overseeing the implementation of the complete project solution.
Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques.
Performs in a people management capacity, mentoring and coaching the consulting team to success
Manages the profitability, scalability, and health of the M1 Consulting team via a data-driven approach
Leads dynamically and drives issues to resolution with a measured and cross-functional approach
Operationally owns and executes on all leadership and management of the M1 Consulting practice, working alongside the Senior Director of Professional Services and SVP of Professional Services to achieve all core goals
Ensures alignment with the Professional Services team’s OKRs and KPIs
Implements management processes that drive data-driven visibility into goal vs. achievement
Establishes cross-functional relationships with Product Management, Development, Sales, and Account Management to successfully manage the health and growth of the business
Mentors and grows subordinate team members, espousing a world class culture of learning and development
Manages the forecasting process for revenue delivery on a weekly basis
Feeds a winning culture that attracts, retains, and grows top talent 🎯 Requirements
Required Education: Bachelor’s Degree
Preferred Education: Master’s Degree
Years of Experience: 10 – 15 years
Specialty/Industry Experience: Manufacturing ERPs
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