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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading DevOps and SRE teams, ensuring high availability and performance of telecom platforms while implementing best practices for site reliability and cloud-native architecture. Proficient in managing infrastructure in AWS and driving observability and monitoring strategies.
Highest-signal resume keywords
DevOps LeadershipSite Reliability Engineering (SRE)AWS Certified Solutions Architect – AssociateCloud Computing ExpertiseTelecom Operations Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure as Code (IaC)KubernetesCI/CD ToolsSIPRTPSBCsVoIP/PSTN InteroperabilityLinux AdministrationDatabase OptimizationMonitoring and Observability Tools
Soft Skills
LeadershipCommunicationStakeholder ManagementAnalytical SkillsProblem-Solving Skills
Tools & Technologies
AWSCloud-Based Storage SolutionsTelecom Monitoring Tools
Certifications & Qualifications
AWS Certified Solutions Architect – Associate
Industry Keywords
TelecommunicationsReal-Time CommunicationsMission-Critical ApplicationsOperational ReadinessCybersecurity Incident Response
Tech Stack
Tools & technologiesAWSCloudCyber SecurityKubernetesLinuxVoIP
About the role
Key responsibilities & impact- Leads and manages the DevOps and 24/7 SRE teams
- Develops and enforces best practices for site reliability
- Ensures high availability, performance, and scalability of the call platform
- Partners with telecom engineering and vendors to improve resiliency
- Oversees telecom-related incident response and corrective action plans
- Ensures operational readiness for telecom platform changes
- Drives observability and SLO development for call-platform services
- Establishes monitoring and alerting strategies
- Oversees infrastructure management in AWS
- Implements and manages infrastructure as code (IaC) solutions
- Drives cloud-native architecture improvements
- Ensures compliance with security policies and internal controls
- Recruits and develops DevOps and SRE team members
- Collaborates with cross-functional teams
- Leads tactical responses to cybersecurity incidents
- Develops strategic initiatives to improve operational efficiency
Requirements
What you’ll need- Bachelor’s degree in computer science, engineering, or a related field
- Minimum eight (8) years of experience in IT operations, DevOps, SRE, or telecommunications operations
- Minimum three (3) years leading people or teams
- Telecom, VoIP, or real-time communications platform experience strongly preferred
- Working knowledge of SIP, RTP, SBCs, call routing, VoIP/PSTN interoperability
- Experience leading operational response for mission-critical communications platforms
- Familiarity with telecom observability practices
- AWS Certified Solutions Architect – Associate certification required
- Expertise in cloud computing, Kubernetes, and infrastructure automation tools
- Experience managing 24/7 mission-critical applications
- Proficiency in observability and monitoring tools
- Hands-on experience with CI/CD tools
- Strong knowledge of networking, Linux administration, and troubleshooting complex system performance issues
- Experience optimizing enterprise databases and cloud-based storage solutions
- Strong analytical, decision-making, and problem-solving skills
- Excellent leadership, communication, and stakeholder management skills
- Ability to work collaboratively with teams
Benefits
Comp & perks- Reasonable accommodations for individuals with documented disabilities
- Flexibility in working hours and remote options