SVP, Technology Operations – Delivery

Dayforce

Senior leader overseeing day-to-day technology operations for Article Student Living. Focusing on operational excellence, cost efficiency, and alignment with business technology priorities.

Posted 7/27/2026full-timeChicago • Illinois • 🇺🇸 United StatesLead💰 $225,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT operations and technology leadership, with a focus on optimizing cost structures, managing vendor ecosystems, and aligning technology initiatives with business goals. Proven ability to lead high-performing teams and ensure service excellence in dynamic environments.

Highest-signal resume keywords

IT Operations ManagementVendor ManagementCost OptimizationTeam LeadershipEnterprise Systems Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology OperationsService DeliveryIncident ManagementPerformance MetricsProject ManagementAI-Driven Use CasesCybersecurity StandardsCost Structure AnalysisTechnology AssessmentOperational KPIs

Soft Skills

Strong CommunicationStakeholder AlignmentProblem ManagementAdaptabilityLeadership

Tools & Technologies

YardiEntrataMicrosoft EcosystemCloud-Based PlatformsData Platforms

Industry Keywords

Real EstateAsset ManagementTechnology SpendService DeskInfrastructure

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Oversee day-to-day technology operations across corporate systems, infrastructure, service desk, and property technology environments
Ensure reliability, performance, and responsiveness of all core technology services
Conduct an initial assessment of the current technology environment, including systems, vendor landscape, cost structure, and key risks, and develop a prioritized stabilization and optimization plan
Establish and enforce SLAs and operational KPIs across internal teams and vendors
Drive resolution of critical incidents and ensure disciplined problem management practices
Translate business priorities into executable technology initiatives with clear timelines and outcomes
Partner with business leaders to identify, prioritize, and execute AI-driven use cases across functions, ensuring alignment with departmental goals and measurable outcomes
Oversee delivery of ongoing projects, ensuring alignment to scope, budget, and expected value
Conduct a comprehensive review of current technology spend, vendor landscape, and contracts
Evaluate opportunities to leverage external partners for property-level technology deployments, ensuring appropriate oversight, cost efficiency, and alignment with business needs
Identify and execute opportunities for cost reduction, consolidation, and efficiency gains
Partner with enterprise security leadership to ensure alignment with cybersecurity standards and practices
Lead and develop a lean, high-performing technology team focused on delivery and service excellence
Partner with enterprise technology leadership to align local operations with established standards, tools, and governance practices.

Requirements

What you’ll need

10+ years of progressive technology leadership experience
Strong track record in IT operations, delivery, and execution
Familiarity with enterprise systems and platforms common in real estate or asset management environments (e.g., Yardi, Entrata, Microsoft ecosystem, cloud-based collaboration and data platforms)
Experience optimizing technology cost structures and managing vendor ecosystems
Practical experience in enterprise systems, infrastructure, and service delivery
Ability to operate in evolving environments and bring structure to ambiguity
Strong communicator with the ability to align business and technology stakeholders.

Benefits

Comp & perks

Health (PPO or HSA), dental, and vision insurance
Flexible PTO
13 paid holidays
401(k) — 5% match at 100%
Annual review and bonus program
Paid parental leave