Mergers & Acquisitions Account Manager – Employee Benefits

Dayforce

Account Manager overseeing mergers and acquisitions in employee benefits. Responsible for managing client benefits calendar and resolving inquiries while ensuring satisfaction.

Posted 7/27/2026full-timeRemote • Florida, Illinois, New York, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, project management, and compliance within the benefits administration sector. Proficient in analyzing market proposals, negotiating benefits, and ensuring client satisfaction through effective communication and service delivery.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementNegotiation SkillsInsurance LicenseMarket Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefits AnalysisCompliance ManagementContract ReviewOpen Enrollment CoordinationData Integrity Management

Soft Skills

Customer ServiceProblem SolvingCommunicationClient Retention

Tools & Technologies

Agency Management System

Certifications & Qualifications

Valid Insurance LicenseContinuing Education Requirements

Industry Keywords

Client Benefits CalendarPremium ConcessionsClaims ExperienceMarket ProposalsPolicy Provisions

About the role

Key responsibilities & impact

Responsible for providing excellent customer service and managing client benefits calendar, including compliance, strategy, renewal, and Open Enrollment deliverables.
Serves as project manager and primary point of contact on day-to-day issues.
Fosters and manages overall relationship with clients ensuring strong retention and client satisfaction.
Manages client benefit inquiries and resolves escalated service issues.
Meets with clients for pre-renewal strategy, proposal delivery, and explanation.
Analyzes market proposals for verification of benefits, premiums, and competitiveness.
Negotiates with markets for benefits premium concessions.
Reviews coverage contracts for accuracy of policy provisions.
Conducts client open enrollment meetings and answers questions regarding benefit coverage.
Manages new carrier and plan implementations for book of business.
Ensures delivery of claims experience and utilization reports and reviews for accuracy.
Assist with onboarding of new clients.
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
Other duties as assigned.

Requirements

What you’ll need

Associate's Degree or equivalent combination of education and experience
Six (6) or more years related work experience
Valid Insurance License
Must continue to meet Continuing Education requirements for license renewal