Manager, Conflicts

Davis Polk & Wardwell LLP

Manager, Conflicts overseeing day-to-day operations and a team at Davis Polk & Wardwell LLP. Leading conflict resolution and ensuring quality in legal operations in New York.

Posted 7/3/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expert knowledge of conflicts management systems and strong leadership in managing a team of conflicts analysts. Proven ability to improve workflows and maintain high standards of search quality and operational efficiency.

Highest-signal resume keywords

Conflicts Management System ExpertiseTeam ManagementWorkflow ImprovementClient-Service OrientationConflict of Interest Searches

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Conflicts ManagementNew Business IntakeConflict of Interest SearchesOnline Database ProficiencyWorkflow Documentation

Soft Skills

Excellent Communication SkillsInterpersonal SkillsStrong People-Management SkillsInitiativeClient-Service Orientation

Tools & Technologies

IManage Conflicts ManagementIntappConflicts Technology Providers

Certifications & Qualifications

B.A. RequiredJD or MLS Degree Preferred

Industry Keywords

AmLaw 100 Firm ExperienceConflicts Department OperationsSearch Quality ManagementTurnaround Time AnalysisTeam Training and Coaching

About the role

Key responsibilities & impact

Lead the day-to-day operations of the Conflicts Department
Manage a team of conflicts analysts primarily based in New York
Oversee conflicts operations and search quality
Serve as an escalation point for complex or sensitive matters
Review and provide feedback on conflicts searches performed by staff
Take initiative in developing, documenting, and maintaining conflicts department procedures
Identify trends impacting turnaround time, accuracy, and efficiency
Manage, train, and coach conflicts analysts
Conduct conflict of interest searches for all Davis Polk offices
Manage relationships with the Firm’s conflicts technology providers

Requirements

What you’ll need

Expert knowledge of a conflicts management/new business intake system used by large international law firms (e.g., iManage Conflicts Management (ICM), Intapp, or equivalent)
Excellent written and verbal communication skills
Excellent interpersonal skills and strong client-service orientation
Strong people-management skills
Ability to work independently and effectively in a fast-paced environment
Demonstrated initiative and ownership in improving workflows
Thorough working knowledge of major online databases and business resources
B.A. required, JD or MLS degree a plus
Minimum 5 years of related experience, including conflicts experience at an AmLaw 100 firm and experience managing a team

Benefits

Comp & perks

Competitive salary
Comprehensive benefits package