Client Accounts Coordinator

Davis Polk & Wardwell LLP

Client Accounts Coordinator at elite law firm handling billing, collections, and reporting processes for attorneys. Collaborating with attorneys and admin staff to ensure timely invoice production.

Posted 4/18/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary
Conduct regular meetings with attorneys and administrative assistants to review and discuss client inventory; providing updated system comments regarding unbilled fees and aged balances
Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission
Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances
Assist with testing and documentation of new processes and applications related to client account billing
Respond to various billing related inquiries from attorneys, clients and management accurately and in a timely manner

Requirements

What you’ll need

Bachelor’s degree from four-year college or university preferred
Minimum of 3 years experience at a major law firm
Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Benefits

Comp & perks

Competitive salary
Comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billinginvoicingreportingcollectionsaccountingeBillingdraft bill editingclient account managementprocess documentationissue resolution

Soft Skills

communicationcollaborationorganizationalproblem-solvingattention to detailtime managementteamworkclient serviceadaptabilitymeeting facilitation