Client Accounts Coordinator
Davis Polk & Wardwell LLP
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $90,000 - $110,000 per year
About the role
- Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion)
- Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary
- Conduct regular meetings with attorneys and administrative assistants to review and discuss client inventory; providing updated system comments regarding unbilled fees and aged balances
- Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members
- Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission
- Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances
- Assist with testing and documentation of new processes and applications related to client account billing
- Respond to various billing related inquiries from attorneys, clients and management accurately and in a timely manner
Requirements
- Bachelor’s degree from four-year college or university preferred
- Minimum of 3 years experience at a major law firm
- Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E
- Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport
Benefits
- Competitive salary
- Comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billinginvoicingreportingcollectionsaccountingeBillingdraft bill editingclient account managementprocess documentationissue resolution
Soft Skills
communicationcollaborationorganizationalproblem-solvingattention to detailtime managementteamworkclient serviceadaptabilitymeeting facilitation