Field Claims Adjuster

Davies

Field Claims Adjuster investigating, scoping, and settling property, casualty, and liability claims for ClaimsPro. Serving policyholders and clients in a hybrid Regina-based role.

Posted 8/21/2026full-timeRegina • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims adjusting with a focus on customer service, effective communication, and analytical skills. Proficient in utilizing technology for claims management and committed to ongoing professional development in the insurance field.

Highest-signal resume keywords

Claims Adjusting ExperienceMicrosoft Office ProficiencyLevel 1 SK Adjuster's LicenseCIP Designation PursuitAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationNegotiation SkillsAdvanced Numerical CalculationsLegal Document InterpretationAction Plan Preparation

Soft Skills

Effective CommunicationInterpersonal SkillsCustomer Service OrientationConflict ResolutionProactive Approach

Tools & Technologies

DocusketchMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft OneDrive

Certifications & Qualifications

Level 1 SK Adjuster's LicenseCIP Designation

Industry Keywords

Claims ManagementInsuranceBusiness DevelopmentCustomer ServiceWork Standards Compliance

About the role

Key responsibilities & impact

Actively adjust claims while maximizing business development opportunities
Market and follow up on opportunities in a timely manner
Promptly contact and follow up with policy holders and claimants
Investigate claim causes and report to clients with solid recommendations
Use supplied technology, such as Docusketch, to scope and establish quantum of damages
Identify exposures and recommend reserves and investigations required for exposure
Prepare action plans and negotiate fair and satisfactory settlements
Provide a high level of customer service to clients and the insured throughout the claims process
Participate in after-hours customer service requirements when required
Perform assigned duties in compliance with established work standards, policies, and procedures

Requirements

What you’ll need

Completion of high school education
University degree or post-secondary education related to insurance will be given preference
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)
At least 2 years' relevant experience in claims adjusting
Must be able to immediately qualify for a level 1 SK adjuster's license
Ongoing commitment to education and learning, preferably pursuing CIP designation as well
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them
Ability to interpret complex documents of a legal nature
Ability to perform and understand advanced numerical calculations including analysis of comparative information
Excellent communication skills, including listening, interviewing, and negotiating
Must be able to flex communication style appropriate to audience
Proactive and positive approach to customer service
Strong interpersonal skills allowing effective handling of conflict and difficult situations

Benefits

Comp & perks

Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
Meaningful financial incentives and career growth opportunities
Supported by experienced local claims support, centralized after hours support, and dictation services
Compensated for billable hours and other costs