Field Claims Adjuster

Davies

Field Claims Adjuster investigating, scoping, and settling property, casualty, and liability claims for ClaimsPro. Supporting policyholders, claimants, and clients across the Saskatoon area in a hybrid environment.

Posted 8/21/2026full-timeSaskatoon • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims adjusting, including effective investigation, negotiation, and customer service skills. Proficient in using technology for claims management and committed to ongoing professional development in the insurance field.

Highest-signal resume keywords

Claims AdjustingCustomer ServiceNegotiation SkillsAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationNumerical CalculationsLegal Document InterpretationAction Plan PreparationQuantum of Damages Assessment

Soft Skills

Effective CommunicationInterpersonal SkillsConflict ResolutionProactive Customer ServiceAdaptability in Communication

Tools & Technologies

DocusketchMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft OneDrive

Certifications & Qualifications

Level 1 SK Adjuster's LicenseCIP Designation

Industry Keywords

Claims ProcessBusiness DevelopmentInsuranceWork StandardsPolicy Compliance

About the role

Key responsibilities & impact

Actively adjust claims
Maximize business development opportunities through timely marketing and follow-up
Promptly contact and follow up with policyholders and claimants
Investigate claim causes and report findings and recommendations to clients
Use supplied technology, such as Docusketch, to scope and establish quantum of damages
Identify exposures and recommend reserves and required investigations
Prepare action plans and negotiate fair and satisfactory settlements
Provide high-level customer service to clients and insureds throughout the claims process
Participate in after-hours customer service requirements when required
Perform assigned duties in compliance with established work standards, policies, and procedures

Requirements

What you’ll need

Completion of high school education
University degree or post-secondary education related to insurance will be given preference
Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)
At least 2 years' relevant experience in claims adjusting
Must be able to immediately qualify for a level 1 SK adjuster's license
Ongoing commitment to education and learning, preferably pursuing CIP designation
Effective analytical skills, including identification of cause-and-effect dynamics
Ability to draw valid conclusions and effectively communicate them
Ability to interpret complex legal documents
Ability to perform and understand advanced numerical calculations, including comparative analysis
Excellent communication skills, including listening, interviewing, and negotiating
Ability to flex communication style appropriately to the audience
Proactive and positive approach to customer service
Strong interpersonal skills for handling conflict and difficult situations

Benefits

Comp & perks

Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
Competitive salary complemented by a performance-driven commission structure for salaried plus commission-based roles
Compensation for billable hours and other costs
Centralized after-hours support and dictation services
Career growth opportunities