
Oracle Cloud HCM Payroll Consultant
Datavail
contract
Posted on:
Location Type: Remote
Location: United States
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About the role
- We are looking for Oracle Fusion HCM Functional Consultant with Overall 10+ years of IT experience with at least 8+ years of Fusion experience and remaining years of HCM domain experience in Oracle EBS.
- Must have a good understanding of the following Oracle Cloud HCM version 23+ capabilities.
- We are looking for a Functional person who has real-time hands-on functional/product experience; and/or worked with L3 level support; and/or having equivalent knowledge.
- Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests.
- The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.
- Position is for a Support and/or Implementation Analyst with a background in Oracle SaaS Suite of products preferred in HCM application modules and business processes
- Responsible for business requirements, gap analysis, functional workshops, design documents, set up documentation, configuration, business test scenarios and more important work with technical team on CEMI/RICE objects.
- After post go-live provide customer production support, tracking incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
- The key skills used daily are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
- It is an opportunity to work with Cloud and On-Premises customers. This work includes:
- Work directly with Customers for Advising on complex use of Oracle products.
- Resolving highly complex and mission-critical issues.
- Serve as Situation Manager on highly sensitive issues.
- Formal mentoring for promoting the technical and professional development of others.
- Creation/review of Knowledge Articles.
Requirements
- 8+ years of experience in Oracle HCM Cloud implementation & support.
- Worked in 5 or more Oracle HCM Cloud implementation or support projects as a Functional consultant with at least 3 full implementation cycles as a Functional lead or SME at least 3 modules as a SME
- Implementation/Support experience on Cloud HCM Modules like Core HR, Talent Management, Benefits, Compensation GHR Foundational employee/worker master data, jobs, positions, org structures.
- Workforce Management WFM Scheduling, shift planning, workforce rules.
- Talent Management Module Recruiting Cloud ORC (Oracle Recruiting Cloud)Full recruiting lifecycle: sourcing, candidate management, onboarding.
- Performance Management PM Goal setting, performance reviews, evaluations.
- Talent Management TM Succession planning, talent pools, career development.
- Learning OLC (Oracle Learning)
- Candidate must have hands on experience minimum in any of the following 5 modules - Core HCM, Benefits, Compensation, Workforce Management
- Should have Strong HCM business processes knowledge and concepts.
- Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
- Technically good Skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows.
- Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
- Strong problem-solving skills.
- Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
- Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
- Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle Fusion HCMOracle EBSOracle Cloud HCMSQLOTBIBIPFRS reportsFBDIADFDIBPM workflows
Soft Skills
problem solvingcustomer serviceoperations managementinnovation orientationteam playermentoringcommunicationcollaborationdiagnosistroubleshooting