Datarails

FP&A Integration Specialist

Datarails

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $125,000 per year

Job Level

JuniorMid-Level

Tech Stack

ERPJavaScriptPythonSQL

About the role

  • Work as part of the customer success team to deliver data integrations into Datarails' product
  • Lead the data integration parts of the solution across many customers and technologies
  • Work closely with R&D on new integrations and improvements of existing integrations
  • Support and assist the product support team on integration-related issues and complex sync/config troubleshooting
  • Lead customer calls, influence cross-functional action, and advocate product fixes based on customer insights
  • Collaborate with Product, Sales, and Engineering to resolve integration-related problems and drive change

Requirements

  • 2–4 years supporting ERP/CRM or financial integrations, or in B2B SaaS/iPaaS support/solutions
  • Track record resolving complex sync/config issues in ERPs like NetSuite, Sage Intacct, Salesforce, QuickBooks (Online/Desktop), or Xero
  • 1–3+ years of middleware experience with tools like Workato, TIBCO Scribe, MuleSoft or similar platforms
  • Experience using support tools (Zendesk, Postman, JIRA, Salesforce, etc.)
  • Basic knowledge of APIs, file formats (CSV, JSON), and accounting integrations
  • Exposure to SFTP, SQL, and interpreting JSON/API payloads
  • Ability to turn customer insights into product improvements and spot patterns
  • Strong decision-making skills under uncertainty
  • Clear, confident communicator; able to explain technical behavior to any audience
  • Curious, adaptable, and customer-focused mindset; willing to lead customer calls and influence cross-functional action
  • No sponsorship or relocation assistance available; open to candidates in the Eastern time zone
  • Nice to haves: Workato expertise/certifications; hands-on Zendesk experience (macros, triggers, custom objects); scripting (Python, JavaScript); familiarity with ODBC SQL servers, query writing, or DB user setup; background in FinTech, accounting, or HR software; experience delivering technical training or enablement
Benefits
  • Target salary range of 100-125k.
  • Meaningful equity
  • US: 401(k) plan with up to 4% match and HSA & FSA Options
  • Canada: RRSP with up to 4% match
  • US: 100% paid medical, dental, and vision coverage for employees
  • US: 100% paid medical and 80% paid dental and vision coverage for dependents
  • US: $540/year toward glasses, sunglasses, or contact lenses from XP Health for employees enrolled in any Guardian Vision plan
  • Canada: Extended health, vision, and dental through Manulife (Manulife Gold plan) and virtual healthcare from Dialogue via Manulife
  • Calm app membership
  • Parental leave
  • Flexible, unlimited sick time and PTO (we recommend 18-25 vacation days annually)
  • 12 paid company holidays
  • Life insurance
  • CPA/CFA license renewal reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data integrationERP integrationCRM integrationmiddlewareAPI knowledgefile formatsSFTPSQLJSONsync/config troubleshooting
Soft skills
decision-makingcommunicationcustomer-focusedadaptabilitycollaborationinfluencingproblem-solvingcuriosityleadershippattern recognition
Certifications
Workato expertise/certifications
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