Director, Finance Systems
Bumble Inc.
ERPOracle
Customer Success Manager, FP&A
Datarails
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $100,000 per year
Job Level
JuniorMid-Level
About the role
- Advise finance professionals from middle management through the C-suite on the Datarails platform
- Customize customers' Datarails platform and train them on product updates
- Understand current client situations, helping simplify models and existing data
- Create detailed business analysis outlining problems, opportunities and solutions (budgeting and forecasting, planning and monitoring, financial modeling, standard reporting)
- Manage, interpret, and validate all data produced by the customer, focusing on improving quality of customer care
- Provide recommendations for process changes to optimize procedures and maximize outcomes
- Build long term strategic relationships with customers, gather requirements, and follow through with financial reporting support
Requirements
- 2+ years of experience in customer success, consulting, or similar customer-facing role
- Finance or accounting background
- Deep knowledge and solid experience in advanced Excel functions (formulas, Vlookup, Pivot Table, Power Query and complex models)
- Strong communication and relationship-building skills
- Comfortable with upselling and renewal conversations
- Bachelor's degree or equivalent experience
- Must be based in the United States or Canada
- No sponsorship or relocation assistance is available
Benefits
- A collaborative, team-oriented environment
- Ability to own your own schedule (work your local time zone)
- Opportunity to grow at Datarails over many years
- Parental leave
- Meaningful equity
- US: 401(k) plan with up to 4% match
- Canada: 4% RRSP contributions
- US: Top-of-the-line healthcare (medical, vision, and dental), with 100% paid coverage for employees + generous coverage for dependents
- Canada: Extended healthcare coverage
- Flexible PTO + 12 paid company holidays
- Life insurance
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced Excel functionsformulasVlookupPivot TablePower Queryfinancial modelingbudgetingforecastingdata validationbusiness analysis
Soft skills
communication skillsrelationship-building skillscustomer successconsultingproblem-solvingprocess optimizationstrategic relationship managementupsellingrenewal conversationstraining
Certifications
Bachelor's degree