FP&A Integration Specialist

Datarails

full-time

Posted on: 9/5/2025

Location: 🇺🇸 United States

✨ AI Apply

💰 $100,000 - $125,000 per year

JuniorMid-Level

ERPJavaScriptPythonSQL

About the role

Work as part of our customer success team to deliver data integrations into our product
Lead the data integration parts of the solution, across many customers and technologies
Work closely with R&D on new integrations and improvements of existing integrations
Support and assist the product support team on integration-related issues
Lead customer calls, resolve integration/configuration issues, and advocate product fixes
Collaborate with Product, Sales, and Engineering to drive integration improvements

2–4 years supporting ERP/CRM or financial integrations, or in B2B SaaS/iPaaS support/solutions
Track record resolving complex sync/config issues in ERPs like NetSuite, Sage Intacct, Salesforce, QuickBooks (Online/Desktop), or Xero
1–3+ years of middleware experience with tools like Workato, TIBCO Scribe, MuleSoft or similar platforms
Ability to turn customer insights into product improvements
Strong decision-making skills under uncertainty
Clear, confident communicator; able to explain technical behavior to any audience
Experience using support tools (Zendesk, Postman, JIRA, Salesforce)
Basic knowledge of APIs, file formats (CSV, JSON), and accounting integrations
Curious, adaptable, and customer-focused mindset
Willing to lead customer calls and influence cross-functional action
Exposure to SFTP, SQL, and interpreting JSON/API payloads
Must be eligible to work without sponsorship and be able to work Eastern time zone hours
Nice-to-haves: Workato Expertise/Certifications; Hands-on Zendesk experience (macros, triggers, custom objects); Scripting skills (Python, JavaScript); Familiarity with ODBC SQL servers, query writing, or DB user setup; Background in FinTech, accounting, or HR software; Experience delivering technical training or enablement