Operations

• Serve as the primary IT contact for all US and Canadian employees, handling a wide range of technical inquiries and support needs
• Provide hands-on troubleshooting for hardware, software, connectivity, and account access issues
• Manage end-to-end IT onboarding for all new US and Canada employees, including device provisioning, account setup, orientation, and access management
• Build, implement, and maintain a regional IT ticketing system for efficient issue tracking and resolution
• Coordinate closely with the Global IT team in Israel to standardize tools, processes, security practices, and systems
• Manage device lifecycle, including procurement, inventory tracking, repairs, and upgrades
• Enforce global security protocols and ensure regional adherence to policies and best practices

IT Operations Specialist

Sales Compensation & Operations Consultant

Global Director – Grid Services Operations

Global Director – Grid Services Operations

Operations Analyst

Operations Specialist