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DATAflor

IT Support, Dutch

DATAflor

IT Support Specialist assisting Dutch-speaking clients via phone and online support systems. Performing technical support duties and collaborating with various departments in DATAflor to resolve inquiries.

Posted 7/16/2026full-timeRemote • 🇪🇺 Anywhere in EuropeMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates fluency in German and Dutch, providing exceptional technical support and customer service for DATAflor software. Capable of developing training materials and conducting seminars to enhance user experience.

Highest-signal resume keywords
Fluent In GermanFluent In DutchTechnical SupportCustomer Service OrientationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Enthusiastic About TechnologySolution-Oriented MindsetHelpful Attitude
Tools & Technologies
DATAflor Software

About the role

Key responsibilities & impact
  • Provide active, friendly technical support to our Dutch-speaking customers by phone and via online support systems for our DATAflor software.
  • Respond to all software-related inquiries and develop effective solutions.
  • Independently coordinate with other departments to find the best solution for customers.
  • When required, conduct online seminars and project trainings, and create training concepts and training videos.

Requirements

What you’ll need
  • Fluent in German and Dutch, both written and spoken
  • Enthusiastic about technology and IT
  • Strong customer and service orientation
  • Enjoy working with customers and have a helpful attitude
  • Excellent communication skills and a solution-oriented mindset

Benefits

Comp & perks
  • Excellent technical equipment
  • Onboarding and training for the necessary systems and processes
  • Collegial and appreciative work environment
  • Permanent employment with an indefinite contract under the company’s own pay model
  • 30 days annual leave
  • Bridge days after nationwide public holidays always off
  • Christmas Eve and New Year’s Eve always off (without deduction of vacation days)
  • Additional vacation days based on length of service
  • Accident insurance that also applies in private life
  • Modern office equipment, height-adjustable desks
  • Flexible working hours (40 hours/week; other arrangements possible)
  • Up to 2 days per week remote work possible
  • Bike leasing
  • Easy to reach by public transport and car; ample parking
  • Lockable shelter for bicycles and e-scooters
  • Free charging for e-cars, e-bikes and e-scooters
  • Free beverages, fruit basket, and shower facilities
  • Subsidised lunch: varied meals from Meyer Menü
  • Attractive nearby running routes, table football and much more