Employee Engagement and Development Coordinator

Darkhorse Tech, Inc.

Employee Engagement and Development Coordinator at Darkhorse Tech responsible for fostering a positive, growth-oriented environment. Collaborating with Leadership Team to drive employee engagement and development.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $48,000 - $54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing career development programs, enhancing employee engagement, and fostering leadership capabilities. Proficient in utilizing data-driven strategies to track and improve employee satisfaction and retention.

Highest-signal resume keywords

Employee EngagementLearning & DevelopmentCareer Development ProgramsVerbal and Written CommunicationOrganizational and Planning Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI DevelopmentOnboarding ProcessesFeedback MechanismsMentorship Programs

Soft Skills

Active ListeningCollaborationRelationship BuildingProfessionalismContinuous Improvement

Tools & Technologies

CrewHuSurvey Tools

Industry Keywords

Human ResourcesIT EnvironmentMSP EnvironmentEmployee Experience Best Practices

About the role

Key responsibilities & impact

Design and implement tailored career development programs to ensure employees achieve their long-term goals while delivering exceptional service to clients.
Foster connections between team members through meaningful engagement initiatives, such as CrewHu badge customization and mentorship programs, to enhance collaboration and morale.
Conduct quarterly one-on-one meetings with each employee to understand their "WHY" and provide access to resources and shadowing opportunities with senior technicians.
Continuously refine onboarding processes, ensuring new hires are set up for success from day one.
Develop and maintain robust feedback mechanisms, such as regular surveys and follow-up sessions, to track and improve engagement and satisfaction levels.
Enhance leadership capabilities by developing programs that identify and grow future leaders within the company.
Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful.
Partner with the VP of People and Culture and other members of the Leadership Team to align employee development with company-wide strategic goals, ensuring team success over individual silos.
Lead by example, setting a high standard of professionalism and engagement in all interactions.
Mentor teams responsible for implementing engagement programs, encouraging continuous improvement and innovation.
Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization.
Develop and track KPIs related to employee engagement, career development, and retention, ensuring alignment with Darkhorse Tech’s strategic goals.
Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies.
Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices.
Assist with additional HR responsibilities as needed or when VP of People and Culture is out of office
Assist with interviewing, hiring, and onboarding process as needed (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers)
Assist with employee issues and inquiries

Requirements

What you’ll need

Bachelor's degree in human resources or business administration, or equivalent experience is preferred
1-2 years of experience with employee engagement and learning & development (IT or MSP environment is strongly preferred)
Excellent verbal and written communication skills
Excellent organizational and planning skills
Active listening skills

Benefits

Comp & perks

Health insurance
Professional development opportunities