Operations, Client Coordinator

DanRevision Steuerberatungsgesellschaft mbH

Operations & Client Coordinator role in a remote German tax consulting firm. Managing client onboarding and communication while ensuring a smooth operational workflow.

Posted 7/20/2026full-timeRemote • 🇽🇰 KosovoMid-LevelSenior💰 €2,000 - €2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client management skills with a focus on onboarding, communication, and attention to detail. Proficient in data management and reporting using Excel or Google Sheets, while maintaining a proactive and independent work style.

Highest-signal resume keywords

Excellent German (C1/C2)Client OnboardingExcel or Google Sheets ProficiencyAttention to DetailProactive Working Style

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ExcelGoogle SheetsData ManagementReportingCRM Systems

Soft Skills

CommunicationReliabilityFriendly MannerIndependenceProblem-Solving

Tools & Technologies

Ticketing SystemsAI-Powered Workflows

Industry Keywords

Client ManagementOnboardingCase TrackingResponse Time Management

About the role

Key responsibilities & impact

You are the central point of contact between our clients, the tax teams, and management.
You guide new clients through onboarding and ensure that all documents are received in full.
You speak with prospects and existing clients by phone, resolve open questions, and coordinate appointments.
You keep track of open cases, deadlines, and response times.
You prepare clear reports and summaries for management (Excel, dashboards).
You work with modern systems – CRM, ticketing systems, AI-powered workflows.

Requirements

What you’ll need

Excellent German (C1/C2), both spoken and written
Enjoy speaking on the phone and present a friendly, confident manner
Attention to detail and reliability – you can be depended on even when working independently
Confident with Excel or Google Sheets and comfortable working with numbers
A proactive, independent working style: you keep things moving and ask questions instead of waiting
Availability and enthusiasm for a full-time role (40 hours) that is your professional priority

Benefits

Comp & perks

100% remote work with predictable hours: Monday to Friday during German business hours — no shifts, no weekends
A long-term collaboration with genuine development prospects — towards Operations Lead or Client Success Lead
Structured onboarding and clear processes from day one
Reputable German business clients — no sales pressure, no third-party products, no call-center atmosphere
Modern tools and AI workflows, short lines of communication, and direct collaboration with management