Danfoss

Senior Consultant, Unified Communications

Danfoss

full-time

Posted on:

Location Type: Hybrid

Location: Apodaca • 🇲🇽 Mexico

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Job Level

Senior

Tech Stack

FirewallsVoIP

About the role

  • Design, implement, and support Unified Communications solutions for Danfoss’s global enterprise.
  • Lead projects involving VoIP architecture, SIP trunking, and SBC configuration.
  • Take the lead in lifecycle site migrations and support Danfoss Merger and Acquisition initiatives.
  • Provide technical guidance and best practices for Microsoft Teams Phone System deployments.
  • Collaborate with cross-regional teams to integrate UC solutions with existing infrastructure.
  • Troubleshoot complex UC issues and ensure high availability and performance.
  • Stay current with emerging technologies in collaboration and voice platforms.
  • Collaborate with the global UC team to support our Vonage Contact Center solutions.
  • Participate in a on-call rotation in the America’s region for afternoons and early evening

Requirements

  • 5+ years of experience in VoIP technologies and Unified Communications.
  • Strong expertise in:
  • o SIP protocols
  • o Session Border Controllers (SBCs)
  • o User Endpoints such as Poly, Algo, and AudioCodes
  • o Microsoft and Cisco Voice technologies.
  • o Site migrations to support lifecycle and Merger and Acquisitions.
  • Hands-on experience with Microsoft Teams Phone System and Microsoft 365 collaboration tools.
  • Solid understanding of networking fundamentals (QoS, VLANs, firewalls) as they relate to voice and video.
  • Creation and maintenance of documentation and guides for end-users.
  • Excellent written and verbal communication skills, English proficiency.
  • Knowledge of Powershell scripting and automation.
Benefits
  • 13th salary
  • annual bonus
  • paid vacation
  • pension plans
  • personal insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
VoIP technologiesSIP protocolsSession Border ControllersUser EndpointsMicrosoft Voice technologiesCisco Voice technologiesMicrosoft Teams Phone SystemMicrosoft 365 collaboration toolsnetworking fundamentalsPowershell scripting
Soft skills
technical guidancecommunication skillscollaborationtroubleshootingproject leadership