Customer Care Representative
Danfoss
full-time
Posted on:
Location Type: Hybrid
Location: Neumuenster • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as the main contact for customer orders in the EMEA region
- Check incoming orders for accuracy, including pricing, delivery terms, and product availability
- Coordinate with our global manufacturing sites to ensure timely delivery
- Confirm orders, answer customer questions, and provide updates
- Support internal teams and external sales with all aspects of order processing
Requirements
- Strong communication skills and a service-oriented mindset
- Ability to work independently while being a great team player
- Organized, adaptable, and comfortable working under pressure
- Experience with SAP (including EDI) and MS Office tools
- Excellent English skills; other European languages are a plus
Benefits
- 13th salary
- annual bonus
- paid vacation
- pension plans
- personal insurance
- flexibility
- autonomy
- learning support with mentoring and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsservice-oriented mindsetability to work independentlyteam playerorganizedadaptablecomfortable working under pressure