Consultant

• Manage and optimize regional ISP connections to ensure network stability and performance, monitoring for issues and coordinating with providers for upgrades.
• Handle contract and Service Level Agreement (SLA) negotiations with ISP vendors to secure quality service and cost-effectiveness, while managing vendor relationships.
• Resolve cross-regional connectivity problems, perform root cause analysis for WAN incidents, and escalate complex issues as needed.
• Improve global network architecture for better performance, reliability, and security by developing policies and conducting regular assessments.
• Work closely with other IT teams (security, infrastructure, etc.) to ensure seamless network integration and provide technical guidance.
• Maintain accurate network documentation, including diagrams, configurations, and knowledge base articles for common issues.

Lead Consultant, Regional WAN

Consultant – Vendor & Asset Management WAN