Customer Service Representative
Moen
Customer Service Coordinator
Danfoss
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead end-to-end customer service operations
- Manage purchase order creation and tracking
- Collaborate with cross-functional teams
- Optimize processes to reduce operational expenses
- Continuously learn and share insights to enhance service efficiency
Requirements
- Bachelor’s degree in Engineering
- 5–7 years of experience in customer service and order management within a manufacturing or technical environment
- Proficiency in SAP, Power BI, and Advanced Excel
- Experience managing customer portals
- Ability to work in a matrix organization
- Excellent written and verbal communication skills
- Strong presentation and interpersonal abilities
Benefits
- 13th salary
- annual bonus
- paid vacation
- pension plans
- personal insurance
- flexibility
- mentoring
- training
- access to global opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceorder managementSAPPower BIAdvanced Excel
Soft skills
communicationpresentationinterpersonalcollaborationprocess optimization
Certifications
Bachelor’s degree in Engineering
