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Physician Advisory Services Coordinator
Dane StreetDane Street Peer Coordinator arranging physician-to-physician discussions for insurance claim reviews. Managing referrals, availability, communications, faxes, and client updates remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong coordination and communication skills to facilitate peer-to-peer discussions among healthcare providers. Proficient in managing time efficiently, tracking referrals, and maintaining accurate records in a fast-paced environment.
Highest-signal resume keywords
Exceptional Communication SkillsCritical Thinking AbilityTime ManagementComputer LiteracyHealthcare Business Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral TrackingData EntryFax ProcessingAvailability CoordinationTyping Skills
Soft Skills
Interpersonal SkillsOrganizational Skills
Tools & Technologies
EmailText Messaging
Industry Keywords
HealthcareInsurancePeer-to-Peer CoordinationTreating ProvidersIndependent Physician Advisors
About the role
Key responsibilities & impact- Coordinate peer-to-peer calls between Treating Providers and Independent Physician Advisors
- Obtain availability from Treating Providers and/or Independent Physician Advisors
- Coordinate calls while accounting for differing time zones
- Use calls, email, and text to coordinate peer-to-peer discussions
- Work with the CSR team to facilitate conversations based on received availability
- Address Window of Opportunities received from clients or Treating Providers
- Input and track referral notes for all correspondence between staff, Treating Providers, and/or IPA reviewers
- Frequently update clients on scheduled, pending, and missed calls
- Process physician-office faxes within 2 hours of receipt to coordinate calls with reviewing physicians
- Log availability, upload faxes into referrals, and update the availability tracking sheet
- Perform other duties and special projects as assigned based on business needs
Requirements
What you’ll need- Associate’s Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Exceptional communication skills
- Clear understanding of company business lines
- Critical thinking ability
- Ability to manage time efficiently and meet specific deadlines
- Computer literacy
- Typing skills
- Ability to supply and support personal internet services for work from home
- Maintaining an uninterrupted internet connection is required
- Ability to work long periods sitting and using a computer
Benefits
Comp & perks- Medical, dental, and vision coverage for employee and family
- Voluntary life insurance for employee, spouse, and children
- Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans
- Basic life insurance at no cost
- Short-term disability coverage at no cost
- Long-term disability coverage at no cost
- Generous paid time off policy
- 401k plan with company match
- Apple equipment for remote workspace
- Media stipend for remote workspace
- Performance bonuses
- Comprehensive benefits package