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Peer/Record Review Quality Analyst
Dane StreetPeer/Record Review Quality Analyst managing medical file review processes and ensuring quality standards at Dane Street. Responsible for client communication and report accuracy in a remote position.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
quality auditsreport formattingmedical file reviewpeer reviewcomputer literacytyping skills
Soft Skills
communication skillscritical thinkingtime managementattention to detail
Tools & Technologies
internet services
Certifications & Qualifications
Associate’s DegreeBachelor’s Degree
Industry Keywords
healthcareinsuranceQA checklistclient standards
About the role
Key responsibilities & impact- Managing the various aspects of the medical file review process
- Reviewing the completed referral to ensure client questions have been addressed appropriately
- Reviewing the completed report for accuracy
- Ensuring client and department standards have been met
- Conducting quality audits
- Following up with the reviewer with any additional questions or clarifications needed
- Following up with the client should there be any additional questions
- Updating clients frequently on referral progress
- Ensuring the report is grammatically correct with no spelling errors
- Ensuring each referral adheres to the QA checklist prior to completion
- Formatting reports for approval
- Communicating clearly and concisely between the customer, reviewer, and Operations team
- Confidently speaking with physicians and clients regarding the content of their peer reviews.
Requirements
What you’ll need- An Associate’s Degree or Bachelor’s Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Working with technology based processes within the business environment
- Present exceptional communication skills with a clear understanding of company business lines
- The ability to apply critical thinking, manage time efficiently and meet specific deadlines
- Computer literacy and typing skills are essential
- Any lifting, bending, traveling, etc. required to do the job duties listed above
- Long periods of sitting and computer work
- Supply and support their own internet services
- Maintaining an uninterrupted internet connection is a requirement of all work from home position
Benefits
Comp & perks- medical, dental, and vision coverage for you and your family
- voluntary life insurance options for you, your spouse, and your children
- other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans
- basic life insurance
- short-term disability
- long-term disability coverage at no cost
- generous paid time off policy
- 401k plan with a company match
- Apple equipment and a media stipend for remote workspace