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Peer/Record Review Quality Analyst
Dane StreetPeer/Record Review Quality Analyst managing medical file review processes and ensuring quality standards at Dane Street. Responsible for client communication and report accuracy in a remote position.
About the role
Key responsibilities & impact- Managing the various aspects of the medical file review process
- Reviewing the completed referral to ensure client questions have been addressed appropriately
- Reviewing the completed report for accuracy
- Ensuring client and department standards have been met
- Conducting quality audits
- Following up with the reviewer with any additional questions or clarifications needed
- Following up with the client should there be any additional questions
- Updating clients frequently on referral progress
- Ensuring the report is grammatically correct with no spelling errors
- Ensuring each referral adheres to the QA checklist prior to completion
- Formatting reports for approval
- Communicating clearly and concisely between the customer, reviewer, and Operations team
- Confidently speaking with physicians and clients regarding the content of their peer reviews.
Requirements
What you’ll need- An Associate’s Degree or Bachelor’s Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Working with technology based processes within the business environment
- Present exceptional communication skills with a clear understanding of company business lines
- The ability to apply critical thinking, manage time efficiently and meet specific deadlines
- Computer literacy and typing skills are essential
- Any lifting, bending, traveling, etc. required to do the job duties listed above
- Long periods of sitting and computer work
- Supply and support their own internet services
- Maintaining an uninterrupted internet connection is a requirement of all work from home position
Benefits
Comp & perks- medical, dental, and vision coverage for you and your family
- voluntary life insurance options for you, your spouse, and your children
- other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans
- basic life insurance
- short-term disability
- long-term disability coverage at no cost
- generous paid time off policy
- 401k plan with a company match
- Apple equipment and a media stipend for remote workspace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality auditsreport formattingmedical file reviewpeer reviewcomputer literacytyping skills
Soft Skills
communication skillscritical thinkingtime managementattention to detail
Certifications
Associate’s DegreeBachelor’s Degree