Senior Internal Auditor
PayPal
Customer Service Representative – Disability
Dane Street
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $21 per hour
Job Level
Mid-LevelSenior
About the role
- Intake new cases and review/verify information and requests
- Draft cases by entering information into the Dane Street system, AccessDS
- Work with the client on any information missing pertinent to processing the claim
- Sort, organize and create a medical document listing if required by the client
- Monitor, process and track cases to ensure deadlines are met
- Assign/schedule new cases to physicians for review based on location, reviewer availability, guidelines, jurisdictional requirements and client requirements
- Ensure assigned physicians have no conflict of interest with case assignments
- Update clients frequently on cases in progress
- Communicate questions on referral information to ensure proper documentation for reviewers
- Ensure proper documentation for specified cases is provided to the client
Requirements
- External communication
- Internal communication
- An Associate’s Degree preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Good communication skills with a clear understanding of company business lines
- Ability to apply critical thinking, manage time efficiently and meet specific deadlines
- Computer literacy and typing skills
- Ability to sit for long periods and perform computer work
