Appointment Specialist

Daisy & Co.

Remote Appointment Specialist at Daisy connecting with existing customers for service bookings. Focused on warm outreach and maintaining a national appointments calendar.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement through warm outreach and effective appointment scheduling while maintaining organization and self-direction in a remote work environment. Proficient in managing high call volumes and utilizing CRM systems to enhance customer interactions.

Highest-signal resume keywords

High Call Volume ExperienceCRM ExperienceMicrosoft Dynamics ProficiencyOrganizational SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Warm CommunicationUpbeat AttitudeResilience

Industry Keywords

Call CenterInside SalesBDRCustomer ServiceRetail Support

About the role

Key responsibilities & impact

You'll spend your day reaching out by phone to customers who already know us, reconnecting with them, and booking their next service visit.
This isn't a hard-sell job — it's warm outreach, a friendly reason to say yes, and getting the appointment on the calendar.
Behind the calls, you'll keep a national appointments calendar straight and handle rescheduling without missing a beat.

Requirements

What you’ll need

Have a track record of high call volume — call center, inside sales, BDR, customer service, or busy retail/support
Are warm and upbeat on the phone, and a “no” doesn't slow you down
Are comfortable with technology (you don't need to be an engineer — you just can't get lost talking about devices and systems); CRM experience is valuable and Microsoft Dynamics is a plus
Are organized and self-directed enough to own your day in a fully remote role

Benefits

Comp & perks

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance