Operations Associate

Daisy Brand

Operations Associate supporting daily facilities operations at a tech-driven property management company. Ideal for someone eager to learn and solve real-world problems in a fast-paced environment.

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Support daily facilities operations across repairs, maintenance, vendor coordination, and urgent building issues
Track open tasks, follow-ups, and next steps to ensure nothing gets missed
Communicate clearly with internal teams, vendors, and building stakeholders
Help document workflows and build repeatable processes as the team scales
Identify recurring problems (ex: repeated leaks, access issues, vendor delays) and flag trends early
Assist with operational reporting, photos, documentation, and issue tracking
Learn and adopt new tools, systems, and AI-driven workflows to reduce manual work
Step into messy situations with a mindset of: “What’s the real problem here, and what’s the next best action?”

Requirements

What you’ll need

Strong willingness to learn — you pick up new systems, concepts, and processes quickly
Critical thinking skills — you don’t just complete tasks, you understand what’s behind them
High ownership — you close loops and follow through without being chased
Ability to notice patterns: small problems don’t stay small, and you think ahead
Clear communication and comfort working with many stakeholders
Interest in facilities, operations, real estate, or how physical systems run
Calm, practical, and dependable in fast-moving environments
Any experience in property management, facilities, construction, service operations, or customer support (Nice to Have)
Familiarity with tools like Airtable, Zendesk, Google Workspace, or maintenance ticketing systems (Nice to Have)
Interest in automation, AI tools, or operational improvement (Nice to Have)

Benefits

Comp & perks

Competitive benefits package, which will be discussed during the interview process

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong willingness to learncritical thinkinghigh ownershipability to notice patternsclear communicationcalmpracticaldependable