Claims Handler – Corporate Insurance and Risk

DAC Beachcroft

Claims Handler managing corporate insurance claims for DAC Beachcroft’s lawyer-led claims service in Leeds. Assessing liability and compensation, negotiating resolutions, and maintaining client and customer relationships in a hybrid role.

Posted 8/18/2026full-timeLeeds • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills for effective client interaction and negotiation, alongside the ability to critically assess claims and apply legal principles. Proficient in IT literacy, particularly with Excel and Word, while maintaining a professional attitude and commitment to quality performance.

Highest-signal resume keywords

Claims ManagementNegotiation SkillsIT LiteracyCustomer Service ExperienceCritical Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AssessmentCompensation DeterminationFactual Evidence AnalysisLegal Principles ApplicationTime Management

Soft Skills

Communication SkillsResilienceProblem SolvingInitiativeProfessional Attitude

Tools & Technologies

ExcelWord

Industry Keywords

Volume ClaimsClient Service StandardsNegotiationLitigationCultural Principles

Tech Stack

Tools & technologies

DAC

About the role

Key responsibilities & impact

Manage a varied caseload of volume claims
Review claims, assess fault and determine compensation within authority limits
Resolve claims through negotiation and litigation within client service standards
Maintain contact with clients and their customers while proactively managing expectations
Meet individual financial and quality performance measures
Maintain the DAC Beachcroft brand and standards

Requirements

What you’ll need

No prior experience as a Claims Handler or legal qualification required
Customer service or retail experience welcomed
School leavers and graduates encouraged to apply
IT literacy with good working knowledge of Excel and Word
Ability to structure time, prioritise work effectively and recognise when to ask for help
Communication skills for liaising with clients, intermediaries and colleagues by phone and in person
Ability to critically assess factual evidence, identify key legal arguments and apply them
Commercial sense to understand legal principles and assess when pursuing a matter is worthwhile
Resilience in telephone negotiations and openness to feedback
Professional attitude, commitment and enthusiasm
Ability to retain knowledge, implement new skills, show initiative and use available resources to solve problems
Alignment with the firm’s cultural principles: Clear, Creative, Determined and Supportive

Benefits

Comp & perks

High levels of flexibility and a great work life balance
A well-rounded remuneration package including private medical insurance, income protection insurance and discounted gym membership
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities