Technical Program Manager

CyrusOne

Technical Program Manager ensuring adherence to SLAs and customer requirements in data center operations. Collaborating with cross-functional teams to deliver services effectively.

Posted 5/20/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data center colocationIT infrastructure supportcontract managementlease managementenergy managementbuilding premises managementtelecom operationssecurity operationsincident managementchange management

Soft Skills

collaborationrelationship managementadvisory skillsbusiness process innovationcommunicationorganizational skillsproblem-solvingleadershipstakeholder managementcustomer service

Tools & Technologies

performance indicatorsautomation systemsdata center management systemsEHS systemsIT systemssecurity systemsconstruction management toolsproject management toolsservice delivery platformsincident management tools

Certifications & Qualifications

PMPPgMP

Industry Keywords

contractual obligationscustomer requirementsspace designphysical securitypower operationsenvironmental operationshealth and safetyservice availabilitycompliancedata center builds

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Ensure adherence to contractual obligations and customer requirements across multiple data center functions including space design and delivery, physical security, power and environmental operations, health & safety, interconnection, incident management, and change management
Oversee service availability, compliance, and key performance indicators
Collaborate with internal teams including Sales, Account Management, Design, Construction, Implementations, Operations, EHS, IT, and Security to ensure a seamless delivery of services
Drive business process innovation to enhance contract delivery capabilities through defined processes, systems, and automation
Maintain strong relationships with key internal stakeholders and act as a trusted advisor

Requirements

What you’ll need

BA or BS in technical discipline or equivalent practical experience
5+ years’ experience in data center colocation or IT infrastructure support
Technical aptitude with an understanding of contract and lease terms including energy, building premises, telecom, security, and operations
Experience with data center builds, migrations, and installations
Certifications such as PMP, PgMP, or similar certification are preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options