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CyrusOne

Technical Program Manager

CyrusOne

Technical Program Manager ensuring adherence to SLAs and customer requirements in data center operations. Collaborating with cross-functional teams to deliver services effectively.

Posted 5/20/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Ensure adherence to contractual obligations and customer requirements across multiple data center functions including space design and delivery, physical security, power and environmental operations, health & safety, interconnection, incident management, and change management
  • Oversee service availability, compliance, and key performance indicators
  • Collaborate with internal teams including Sales, Account Management, Design, Construction, Implementations, Operations, EHS, IT, and Security to ensure a seamless delivery of services
  • Drive business process innovation to enhance contract delivery capabilities through defined processes, systems, and automation
  • Maintain strong relationships with key internal stakeholders and act as a trusted advisor

Requirements

What you’ll need
  • BA or BS in technical discipline or equivalent practical experience
  • 5+ years’ experience in data center colocation or IT infrastructure support
  • Technical aptitude with an understanding of contract and lease terms including energy, building premises, telecom, security, and operations
  • Experience with data center builds, migrations, and installations
  • Certifications such as PMP, PgMP, or similar certification are preferred

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data center colocationIT infrastructure supportcontract managementlease managementenergy managementbuilding premises managementtelecom operationssecurity operationsincident managementchange management
Soft Skills
collaborationrelationship managementadvisory skillsbusiness process innovationcommunicationorganizational skillsproblem-solvingleadershipstakeholder managementcustomer service
Certifications
PMPPgMP