Onsite IT Technician, English
D-ploy GmbH
Job Level
Junior
Tech Stack
Jamf
About the role
- Support onboarding/offboarding and day-to-day IT needs across EE and UK
- Contribute to IT documentation, automation, and process improvements
- Manage and secure endpoints using Jamf, Intune, or similar MDM tools
- Administer Okta and SSO/SCIM
- Help ensure compliance with SOC 2, ISO 27001, and related frameworks
- Assist with vendor evaluations, renewals, and tool integrations
- Collaborate with HR, Legal, DevSecOps, and other cross-functional teams
- Explore and apply AI tools for automation, troubleshooting, documentation, and process improvements
- Support employees across multiple regions and maintain endpoint, identity management, and compliance posture
Requirements
- 1-3 years of experience in IT support, helpdesk, or systems roles
- Proven ability to learn quickly and operate independently
- Strong troubleshooting, communication, and documentation skills
- Experience with Okta and SSO/SCIM
- Familiarity with endpoint protection and device management (e.g. Jamf, Intune, Kandji)
- Interest in security, compliance, and scalable IT processes
- Bonus: Exposure to frameworks like SOC 2, ISO 27001
- Bonus: Experience with tools like Jira Service Management or Vanta
- Bonus: Familiarity with scripting, automation, or SaaS integrations
- Bonus: Experience with incident response plans and EDR/SIEM