Site Reliability Engineer

CXM

Application Site Reliability Engineer focusing on .NET/C# services reliability for trading systems. Collaborating with software engineers to enhance service resilience and operational excellence.

Posted 7/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Site Reliability Engineering with a focus on .NET/C# applications, Windows Server environments, and AWS infrastructure. Proficient in incident response, monitoring, and automation to enhance system reliability and operational efficiency.

Highest-signal resume keywords

Site Reliability EngineeringDebugging .NET/C# ApplicationsPowerShell ScriptingGrafana and PrometheusAWS Infrastructure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Reliability EngineeringDebugging .NET/C# ApplicationsPowerShell ScriptingPythonBashGrafanaPrometheusTerraformAurora PostgreSQLSLIs and SLOs

Soft Skills

Incident ResponseRoot Cause Analysis

Tools & Technologies

Windows ServerCI/CD PipelinesInfrastructure as Code (IaC)

Industry Keywords

Deployment StrategiesRelease AutomationRollback MechanismsOperational DocumentationMonitoring and Observability

Tech Stack

Tools & technologies

AWSGrafana.NETPostgresPrometheusPythonTerraform

About the role

Key responsibilities & impact

Own the day-to-day reliability of our .NET/C# services running on Windows.
Participate in the on-call rotation for production trading systems and lead incident response during service disruptions.
Investigate production incidents, perform root cause analysis, and implement preventive actions to eliminate recurring issues.
Build and maintain Grafana dashboards, Prometheus alerts, and operational health views across applications, infrastructure, and databases.
Instrument .NET services to improve telemetry, metrics, logging, and visibility into service health and customer impact.
Define, implement, and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
Troubleshoot issues across .NET/C# applications, Windows Server, Aurora PostgreSQL databases, and AWS infrastructure.
Improve deployment safety, release automation, and rollback strategies.
Partner with developers to improve application operability, resilience, and fault isolation.
Automate operational tasks through scripting and infrastructure automation.
Create and maintain runbooks, operational documentation, and incident response procedures.
Continuously improve monitoring, alert quality, automation, and platform reliability.

Requirements

What you’ll need

3–5 years of experience in Site Reliability Engineering or related field
Strong experience debugging and supporting .NET/C# applications in production.
Hands-on experience with Windows Server environments.
Strong PowerShell scripting skills.
Experience with Python or Bash.
Experience with Grafana, Prometheus, and Loki (or equivalent monitoring and observability tools).
Experience with modern CI/CD pipelines.
Knowledge of deployment strategies, release automation, and rollback mechanisms.
Experience working with AWS.
Hands-on experience with Terraform or other Infrastructure as Code (IaC) tools.
Experience troubleshooting and supporting Aurora PostgreSQL or other relational database platforms.
Practical experience with SLIs & SLOs, Error Budgets, Incident Response, Root Cause Analysis (RCA), and Alert Design.

Benefits

Comp & perks

Work on mission-critical trading infrastructure that directly impacts customers.
Solve challenging reliability and scalability problems in a real-time environment.
Build world-class observability, automation, and deployment practices.
Collaborate with experienced engineers in a modern engineering culture.
Influence reliability strategy and engineering best practices across the platform.