Field Sales Representative

CVS Health

Field Sales Representative growing CVS Health Medicare membership through community events and in-home sales. Managing member relationships, retention, benefits inquiries, and cross-selling.

Posted 8/20/2026full-timeBronx • New York • 🇺🇸 United StatesJunior💰 $56,855 - $111,414 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in member acquisition, retention, and satisfaction through effective communication and sales strategies. Proficient in utilizing CRM systems and maintaining compliance with CMS and state regulations.

Highest-signal resume keywords

Member AcquisitionSales Goals AchievementLife & Health Insurance LicenseCustomer Relationship ManagementMedicare Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceProduct KnowledgeCross-SellingCustomer Needs AssessmentHigh Computer Proficiency

Soft Skills

Excellent Communication SkillsListening SkillsSelf-StarterAdaptabilityPositive Attitude

Tools & Technologies

Microsoft OfficeCRM System

Certifications & Qualifications

Life & Health Insurance LicenseAHIP Continued EducationProduct CertificationSecurity and Compliance CertificationCMS Certifications

Industry Keywords

Member RetentionLead GenerationCommunity Event ActivityProspective Member ContactHigh Member Satisfaction

About the role

Key responsibilities & impact

Acquire new members through community event activity to generate leads and referrals
Assess customer needs for products and services using probing questions and listening skills
Service existing members and handle inquiries about product utilization and benefits
Cross-sell ancillary and other applicable products to existing members
Retain existing members
Maintain knowledge of CMS and state regulations
Multitask and use a computer while interacting with prospects and members by phone
Capture relevant information in the Customer Relationship Management system
Meet sales goals, conversion rates, and cross-sell rates
Contact prospective members within prescribed time limits
Achieve member retention targets
Maintain high member satisfaction
Develop expert understanding of company products, services, and processes

Requirements

What you’ll need

4-year college degree or 1 to 2 years consumer sales experience
Prior Medicare sales experience preferred but not required
Life & Health insurance license required within 60 days from employment start date
Active use of computer for daily job activities
Ability to multitask while talking on the phone
Excellent communication and listening skills
Self-starter with positive attitude
Adaptable to high pressure, achievement-oriented environment
Drive to build, manage, and grow a book of business
High level of computer proficiency, including Microsoft Office
Ability to pass AHIP Continued Education, Product Certification, Security and Compliance, Client/Carrier Certifications, and required CMS Certifications annually

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Resources supporting physical, emotional, and financial well-being
Personal and professional development
Career growth