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Pharmacy Technician
CVS HealthPharmacy Technician supporting CVS Health’s retail pharmacy operations in Covington, Georgia. Filling prescriptions safely, assisting patients, managing inventory, and supporting immunizations and health services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription accuracy, patient care, and compliance with regulatory standards. Proficient in providing exceptional customer service and supporting health care services such as immunizations and point-of-care testing.
Highest-signal resume keywords
Pharmacy OperationsPatient CareImmunization AdministrationCustomer ServiceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription AccuracyMedication DeliveryInventory ManagementMathematics for CalculationsPharmacy Workflow Procedures
Soft Skills
EmpathyActive ListeningProblem SolvingVerbal CommunicationTeam Collaboration
Certifications & Qualifications
Pharmacy Technician CertificationImmunizer Licensure
Industry Keywords
PharmacyRetailHealth Care ServicesCustomer ServiceFederal and State Regulations
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Assist patients and customers and provide an exceptional experience
- Ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately
- Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
- Show empathy and genuine care while serving patients in person and over the phone
- Offer immunizations and other services where permitted and trained
- Solve or escalate patient problems
- Complete permitted inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting bin inventories
- Contribute to a high-performing, safe, inclusive, and engaging team
- Travel voluntarily to other stores in the market for shifts as business needs require
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Support additional health care services such as immunizations, point-of-care testing, and offsite clinics where allowable
- Where permitted, prepare and administer vaccines after completing required immunizer licensure and training
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events
- Review, collect, track, and document patient information
- Monitor and manage vaccine supplies
Requirements
What you’ll need- Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure/certification requirements
- If no state minimum age is mandated, be at least 16 years old
- If no state minimum education is mandated, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Meet applicable state-level licensure and national certification requirements
- Complete required training within the designated timeframe
- Maintain regular and predictable attendance, including nights and weekends
- Concentrate on tasks and pivot quickly between tasks
- Confirm prescription information and label accuracy
- Provide friendly customer service and respond appropriately to patients
- Use verbal and written communication with patients and colleagues
- Demonstrate active listening
- Use mathematics to calculate quantities, day’s supply, and bottle requirements
- Identify challenging interactions and select appropriate resolutions
- Remain mobile and upright for extended periods
- Lift, scan, bag, reach, stretch, stoop, and perform repetitive finger and hand movements
- Maintain close visual acuity for transcription, computer terminals, and inspection of small parts
- Occasionally lift or exert up to 20 lbs; frequently lift or exert up to 10 lbs
- Accurately convey detailed spoken instructions and receive detailed oral information
- Perform additional tasks as directed by a Supervisor or Manager
- Preferred: 1–3 years of previous Pharmacy Technician experience
- Preferred: experience in pharmacy, retail, medical, or customer service settings
- Ability to work in the home store and across the market at other locations as needed
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Comprehensive benefits package for eligible full-time colleagues and their families