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Pharmacy Technician
CVS HealthPharmacy Technician supporting CVS Health’s retail pharmacy operations in Akron-area stores. Fulfilling prescriptions, assisting patients, managing inventory, and supporting immunization services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient service, and compliance with pharmacy laws and regulations. Proficient in inventory management and capable of providing immunizations and additional patient health care services.
Highest-signal resume keywords
Pharmacy OperationsPrescription FulfillmentPatient ServiceInventory ManagementImmunization Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information VerificationMathematical ReasoningInventory ActivitiesVaccine PreparationPoint-of-Care Testing
Soft Skills
Customer ServiceActive ListeningTeam OrientationProblem ResolutionCommunication
Certifications & Qualifications
Pharmacy Technician Certification
Industry Keywords
SOPsPharmacy Workflow ProceduresPatient Health Care ServicesState Board of Pharmacy ComplianceEthical Principles
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Serve as an initial point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures for safe and accurate prescription fulfillment
- Support production, pick-up, drive-thru, and drop-off pharmacy workstations
- Provide empathetic, personalized patient service and resolve or escalate patient problems
- Offer immunizations and other services where permitted
- Complete inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting bin inventories
- Expand clinical and technical knowledge to better assist patients
- Travel voluntarily to stores in the market to work shifts as needed
- Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional patient health care services such as immunizations, point-of-care testing, and offsite clinics where allowed and trained
- Support vaccine preparation and administration where permissible
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events
- Review, collect, track, and document patient information
- Monitor and manage vaccine supplies
- Maintain regular and predictable attendance, including nights and weekends
- Perform physical pharmacy and customer-service tasks, including lifting, scanning, bagging, reaching, typing, and prescription information verification
- Perform additional tasks as directed by the Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years old
- If no state minimum education is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must complete required training within the designated timeframe
- Must satisfy applicable state registration, licensing, and certification requirements
- Must have regular and predictable attendance, including nights and weekends
- Must be able to concentrate on tasks and pivot quickly between tasks
- Must be able to confirm prescription information and label accuracy
- Must demonstrate customer service and team orientation
- Must use and understand verbal and written communication
- Must use active listening
- Must be able to perform mathematical reasoning for prescription dispensing
- Must identify and resolve challenging patient or colleague interactions
- Must be mobile and remain upright for extended periods
- Must lift, scan, and bag items; reach overhead; and handle items repetitively
- Must be able to type and perform repetitive finger movements
- Must control precision and adjust machines to exact positions
- Must stoop, bend, and move items between low and high positions
- Must have close visual acuity for transcription, computer terminals, and small parts
- Must occasionally lift up to 20 lbs and frequently lift up to 10 lbs
- Must communicate detailed instructions accurately and receive detailed oral information
- Preferred: 1–3 years of previous Pharmacy Technician experience
- Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
- Preferred: Ability to work in the home store and across the market in other locations
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Company training program