Shift Supervisor

CVS Health

CVS pharmacy Shift Supervisor leading store staff, customer service, opening and closing procedures, and merchandise execution. Supporting store performance and consumer loyalty.

Posted 8/11/2026part-timePalm Bay • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervision skills to effectively manage store operations and staff, ensuring excellent customer service and smooth execution of store procedures. Capable of handling customer relations and maintaining a positive shopping experience while adhering to company policies.

Highest-signal resume keywords

Retail Supervisor ExperienceAdvanced Communication SkillsAnalytical SkillsSupervision SkillsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deductive ReasoningComputer SkillsStore OperationsInventory ManagementMerchandisingPOG Resetting

Soft Skills

Customer RelationsProblem SolvingTeam Collaboration

Industry Keywords

Customer LoyaltyStore ExecutionFlexible ScheduleConfidentialityPromotional Merchandise

About the role

Key responsibilities & impact

Support the CVS Store Management team in driving store execution and performance
Build consumer loyalty through excellent customer service
Lead store staff when no manager or Operations Supervisor is onsite
Ensure store operations run smoothly
Complete all opening and closing procedures
Work effectively with store management and store crews
Supervise store crew by assigning, directing, and following up on activities
Communicate information to and from store management and crews
Assist customers with questions, problems, and complaints
Promote CVS customer service culture and a positive shopping experience
Handle customer relations issues according to company policy
Maintain customer/patient confidentiality
Price merchandise and stock shelves
Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise
Maintain off-shelf merchandise displays
Reset departments following POGs

Requirements

What you’ll need

Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Supervision skills
Ability to work a flexible schedule, including early morning, overnight, and weekend shifts
Ability to work overtime as needed
Ability to respond to urgent store issues
Retail supervisor experience preferred
High school diploma or equivalent preferred but not required

Benefits

Comp & perks

Dental benefits
Vision benefits
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs supporting physical, emotional, and financial well-being
Comprehensive and competitive mix of pay and benefits for eligible colleagues and their families