Lead Director – Admission Prevention, Clinical Program Design & Enablement

CVS Health

Lead Director designing clinical population-health programs for Oak Street Health, which provides value-based primary care to older adults. Translating workflows into Epic and data requirements while leading launches and teams.

Posted 8/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $100,000 - $231,540 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare program management and population health, with a strong focus on translating clinical needs into actionable technical requirements. Proven ability to lead multi-stakeholder programs and drive clinical-operations workstreams effectively.

Highest-signal resume keywords

Healthcare Program ManagementEpic EHR SystemsClinical Program Design LogicData Analysis and Issue ResolutionPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Program Requirements DefinitionWorkflow DocumentationTechnical Requirement TranslationProgram Success MeasurementUAT ValidationTechnology Roadmap DevelopmentData Warehousing ConceptsPatient Segmentation Data

Soft Skills

Exceptional Written CommunicationInfluencing Technical TeamsHigh Bias Toward ActionComfort with AmbiguityRisk Identification

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Population HealthCare Delivery OperationsComplex Care Coordination ProgramsMulti-Team LaunchesCross-Functional Collaboration

About the role

Key responsibilities & impact

Define clinical program requirements, workflow intent, and success criteria for complex care coordination programs
Partner with program owners across care management, acute escalations, supportive care, and other programs
Shape requirements and evaluate Epic and non-Epic solutions
Document workflows and define program success measures
Partner with Informatics and Product from design through go-live and ongoing optimization
Develop prioritized clinical requirements and use cases for technology roadmaps
Translate clinical program logic and workflows into actionable technical requirements
Drive the clinical-operations workstream of complex, multi-team launches
Validate delivered features through clinical acceptance and UAT
Develop scalable frameworks for measuring program success
Translate plain-language metrics into specifications for technology and data science teams
Monitor performance data, flag anomalies, and partner with Analytics to resolve issues
Represent Population Health in cross-functional forums
Lead, develop, and retain a high-performing team
Prepare executive-ready briefings, strategy documents, and slide content
Identify capability gaps and surface risks with recommended paths forward

Requirements

What you’ll need

10–15 years in healthcare program management, population health, or care delivery operations
Demonstrated ownership of complex, multi-stakeholder programs
Deep working fluency with EHR systems; Epic strongly preferred
Ability to translate clinical needs into feasible, buildable requirements and assess technical tradeoffs
Direct build/configuration experience is a plus, not a requirement
Ability to influence technical and build teams as a non-owning partner
Comfort with clinical program design logic and technical systems, including Epic, patient segmentation data, and data warehousing concepts
Exceptional written communication and ability to produce executive-level materials
Ability to drive clinical-operations workstreams of high-stakes go-lives across matrixed teams
Strong analytical ability to identify data issues and determine escalation paths
People leadership experience developing early-career talent
High bias toward action and comfort with ambiguity
Ability to flag risks clearly and early to senior leadership
Bachelor's degree required

Benefits

Comp & perks

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation and sick time
Investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development
Continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting the physical, emotional, and financial well-being of colleagues and their families