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CVS Health

Senior Manager – Digital Product Owner

CVS Health

CVS Health Salesforce Product Owner building Aetna’s Health Cloud care management platform. Leading backlog, requirements, and Agile delivery for consolidated clinical care management systems.

Posted 8/10/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $118,450 - $236,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing backlogs and translating business needs into actionable user stories and requirements, with a strong focus on Salesforce technologies and Agile methodologies. Proven ability to enhance member experiences in healthcare through effective collaboration and process optimization.

Highest-signal resume keywords
Salesforce Administrator Certification5+ Years Salesforce Technology ExperienceAgile / SAFe ExperienceHealthcare ExperienceAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Story DevelopmentAcceptance Criteria DefinitionBusiness Process DocumentationRisk AssessmentSalesforce Health Cloud ImplementationOmni-Channel TechnologiesWorkflow OptimizationData AnalysisProgram CoordinationCreative Problem Solving
Soft Skills
CollaborationNegotiationInfluencing ChangeCommunicationTeam Leadership
Tools & Technologies
SalesforceExcelPowerPointMiroRally
Certifications & Qualifications
Salesforce Administrator CertificationSalesforce Associate CertificationService Cloud Consultant Certification
Industry Keywords
HealthcareInsuranceAgile MethodologyProduct ManagementBusiness Analysis

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Own and manage the team backlog, translating Product Manager priorities into user stories, acceptance criteria, and scalable, testable requirements
  • Communicate and negotiate with management levels, translating business needs into system requirements
  • Integrate healthcare concepts to enhance member experiences
  • Document decisions, workflows, control points, and business processes
  • Coordinate program teams to track business readiness, identify risks and issues, and assess implementation readiness
  • Develop executive reports on business readiness progress
  • Support Agile methodology implementation at team and program levels
  • Identify process gaps and optimization opportunities
  • Collaborate with teams to address workflow processes and interdependencies
  • Influence change to improve performance, organizational effectiveness, and system quality/services
  • Secure agreement from impacted parties across teams
  • Translate business needs into project outcomes using creative and analytical skills
  • Lead a Salesforce Scrum Team
  • Configure and build a new Salesforce Health Cloud organization consolidating legacy Care Management solutions into The One CM Platform

Requirements

What you’ll need
  • Salesforce Administrator Certification is essential; candidates without certification may obtain Salesforce Associate certification within 90 days and Salesforce Administrator certification within one year of employment
  • 5+ years of Salesforce technology experience
  • 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role in agile environments
  • 5+ years of experience working in Agile / SAFe environments and leading cross-functional teams
  • Advanced skill level with Excel, PowerPoint, Miro, and Rally
  • Ability to work collaboratively in a highly matrixed environment
  • Service or Sales Cloud Consultant Certification preferred
  • Previous Health Cloud implementation experience is a huge plus
  • Experience with Omni-Channel technologies is a plus
  • Healthcare or insurance-related experience
  • Bachelor’s degree or equivalent experience

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program
  • Award target in the company’s equity award program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being