Clinical Operations Coordinator

CVS Health

Clinical Operations Coordinator supporting CVS Health’s clinical data and request-processing operations. Managing data entry, validation, database maintenance, reporting, and administrative queries remotely.

Posted 8/10/2026full-timeRemote • Idaho, Illinois, Vermont • 🇺🇸 United StatesJunior💰 $17 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical data management, including data entry, validation, and analysis, while ensuring adherence to established clinical protocols. Proficient in utilizing tools like Excel for data organization and reporting, with a strong focus on quality and detail.

Highest-signal resume keywords

Clinical Data ManagementData Entry AccuracyExcel ProficiencyQuality AssuranceCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Data EntryData ValidationStatistical AnalysisData AnalysisElectronic Data Capture Systems

Soft Skills

Detail-OrientedExcellent CommunicationCollaborative WorkProblem-Solving

Tools & Technologies

SalesforceEProjectClinical Databases

Certifications & Qualifications

High School DiplomaGeneral Equivalent Development (GED)

Industry Keywords

Pharmacy Benefits Management (PBM)Clinical Non-AdjudicationClinical Protocols

About the role

Key responsibilities & impact

Provide management support for assigning clinical offering requests for Clinical Non-Adjudication offerings submitted through eProject and Salesforce
Assist in designing and implementing clinical data collection processes, including forms, case report details, and electronic data capture systems
Perform accurate and consistent clinical data entry
Validate and verify entered data for completeness and correctness
Conduct quality checks and audits to identify and resolve clinical data discrepancies or errors
Maintain clinical databases, including secure data storage, organization, and retrieval
Prepare clinical data analyses, reports, summaries, and statistical analyses
Organize, file, and maintain physical files and supporting documentation
Respond to clinical administrative queries and escalate complex issues to management
Document solutions and create reports identifying common issues, trends, and improvement opportunities
Exercise established clinical protocols when directed and provide ongoing support to enhance user experience

Requirements

What you’ll need

1+ years' experience in customer service or call center environment
Data analyst skills
Prior experience with Excel at an intermediate level
Detail-oriented with a focus on quality
Ability to work independently and collaboratively across departments
Ability to work a flexible schedule as needed
Regular and predictable attendance
High School Diploma or General Equivalent Development (GED)
Excellent communication skills
Previous experience working with Pharmacy Benefits Management (PBM) preferred

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting colleagues' physical, emotional, and financial well-being, based on eligibility