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Clinical Operations Nurse – Registered Nurse
CVS HealthRegistered Nurse supporting CVS Specialty Pharmacy patients with education, adherence monitoring, and ADE reporting. Remote work requires proximity to Orlando or Tampa for occasional office attendance.
Posted 8/5/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $62 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephonic nursing, patient education, and chronic disease management while maintaining a strong commitment to professionalism and accountability. Proficient in collaborating with healthcare teams and reporting adverse drug events.
Highest-signal resume keywords
Active Multi-State Registered Nursing License3+ Years Clinical ExperienceTelephonic Nursing ExperienceChronic Disease ManagementMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephonic CounselingPatient EducationChronic Disease ManagementAdverse Drug Event ReportingClinical Data ResolutionNursing CEUs MaintenanceKeyboard NavigationMedical/Surgical ExperienceAcute Care ExperienceTraining Clinical Staff
Soft Skills
ProfessionalismAccountabilityCollaborationCommunication
Tools & Technologies
Microsoft Office SuiteMicrosoft Teams
Certifications & Qualifications
Registered Nursing License
Industry Keywords
Chronic ConditionsPatient AdherenceTreatment ModalitiesClinical SettingNurse Licensure Compact
About the role
Key responsibilities & impact- Perform telephonic counseling for new patients on disease processes, prescribed drug action, common side effects, and treatment parameters
- Provide patient education through telephone inquiries, including chronic disease states, current treatment modalities, and side-effect management
- Monitor adherence and make outbound calls
- Collaborate with physicians and their staff to resolve clinical issues and obtain clinical data or prescriptions
- Assist in training new clinical staff on chronic illnesses and treatment modalities
- Maintain nursing CEUs and pursue continuous learning opportunities
- Practice with professionalism and accountability as a CVS employee
- Report Adverse Drug Events (ADEs)
- Perform other responsibilities as directed by senior management
Requirements
What you’ll need- Active and unrestricted multi-state registered nursing license in Florida
- Ability to become licensed in states not part of the Nurse Licensure Compact
- 3+ years of experience in a clinical setting
- Medical/Surgical experience preferred
- Experience with personal computers and keyboard navigation
- Proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Must live within a 50-mile radius of either the Orlando or Tampa CVS Specialty Pharmacy locations
- Experience in an acute care setting with patients with chronic conditions preferred
- Experience in telephonic nursing preferred
- Associate degree in nursing (minimum)
- Ability to work 12:00–8:30 Eastern Time
- 40 hours per week
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to the base pay range
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being