Director, Platform Operations – Medicaid Proposals

CVS Health

Director, Platform Operations leading proposal development and operational transformation initiatives for CVS Health. Collaborating with leadership and managing resources to optimize workflows and governance.

Posted 8/2/2026full-timeRemote • Virginia • 🇺🇸 United StatesLead💰 $100,000 - $231,540 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading proposal operations and managing business processes, with a strong focus on performance expectations, governance, and stakeholder management. Proficient in utilizing reporting and analytics to drive decision-making and operational improvements.

Highest-signal resume keywords

Proposal Operations ManagementBusiness Process ImprovementPeople LeadershipReporting and AnalyticsProject Management Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Proposal OperationsBusiness OperationsProgram ManagementProject ManagementOperational ExcellenceWorkflow DevelopmentGovernance ModelsCapacity PlanningChange ManagementTraining Development

Soft Skills

Analytical SkillsCommunication SkillsOrganizational SkillsStakeholder Management

Tools & Technologies

SharePointAsana

About the role

Key responsibilities & impact

Lead the Platform Operations team, establishing priorities, performance expectations, and development opportunities.
Oversee proposal workflows, governance, documentation, and operational standards.
Manage proposal platforms, reporting tools, and operational infrastructure.
Use reporting, analytics, and capacity planning insights to inform decision-making.
Lead change management, training, and adoption efforts.

Requirements

What you’ll need

8+ years of experience in proposal operations, business operations, program management, project management, or operational excellence.
3+ years of people leadership experience.
Experience developing and improving business processes, workflows, and operational governance models.
Experience with collaboration, workflow, reporting, and project management tools such as SharePoint, Asana.
Strong analytical, communication, organizational, and stakeholder management skills.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources based on eligibility