Case Management Coordinator – Field, Illinois

CVS Health

Case Management Coordinator facilitating healthcare outcomes for members in Cook County, Illinois. Collaborating with case managers and utilizing critical thinking skills to inform the case management process.

Posted 7/23/2026full-timeLemont • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and behavioral health, with a strong focus on coordinating care plans and achieving positive healthcare outcomes. Proficient in electronic documentation and Microsoft Office applications, with a commitment to team collaboration and mentoring.

Highest-signal resume keywords

Case ManagementBehavioral Health ExperienceElectronic DocumentationMicrosoft Office ProficiencyPeer Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan CoordinationCritical ThinkingJudgmentAppointment SchedulingHigh Risk Factor Identification

Soft Skills

CollaborationCommunicationTeam Engagement

Industry Keywords

Social ServicesHealthcare OutcomesTravel RequirementsCook County

About the role

Key responsibilities & impact

Utilizes critical thinking and judgment to collaborate and inform the case management process
Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling
Identifies high risk factors and service needs to impact member outcomes and care planning
Coordinates and implements assigned care plan activities and monitors care plan progress
Consults with case managers and Medical Directors to overcome barriers to meeting goals
Engages with colleagues in ongoing team meetings and offers peer mentoring/training

Requirements

What you’ll need

2+ years experience in Behavioral Health, Social Services or appropriate related field equivalent to program focus
Must be willing and able to travel 50-75% of the time in Cook County, Illinois
Reliable transportation required
Mileage is reimbursed
2+ years of electronic documentation experience
Proficiency in Microsoft Office applications

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility