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Senior UX Designer – Clinical Workflow
CVS HealthSenior UX Designer leading user experience design efforts for CVS Health's digital products. Collaborating with cross-functional teams and conducting user research to create innovative design solutions.
Tech Stack
Tools & technologiesAxureInvisionOpen Source
About the role
Key responsibilities & impact- Execute on the end-to-end UX design process for your product, from early stage research to implementation and ongoing refinement, ensuring the delivery of high-quality user-centered designs that align with business goals and user needs.
- Conduct generative and evaluative user research, including interviews, surveys, and usability testing, to gain deep insights into user behavior, motivations, and pain points.
- Leverage user research findings to develop an in-depth understanding of user psychology and behaviors and craft user personas, empathy maps, user flows, journey maps, and other artifacts that help inform the design process.
- Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to define project goals, requirements, and timelines.
- Collaborate with developers to ensure the successful implementation of design solutions and provide guidance on interaction design and front-end development best practices.
- Translate user insights and business requirements into intuitive, engaging, user-centered design solutions, including wireframes, prototypes, and visual designs that effectively communicate design concepts and interactions.
- Advocate for the user and ensure that all design decisions are based on user needs and clearly demonstrate how proposed solutions solve those needs.
- Present design concepts, solutions, strategies, and user research findings to stakeholders, effectively communicating design rationale and incorporating feedback into iterations.
- Follow and contribute to design guidelines, patterns, and best practices to maintain consistency and cohesiveness across our digital products.
- Identify and measure behavioral analytics for your product that tie to product and business goals. Help development teams in implementing the appropriate analytics.
- Track and report on UX metrics that show a clear impact and value to the organization and communicate them effectively.
- Stay up to date with industry trends, emerging technologies, and UX design methodologies, and apply them to continuously improve our design methods, processes, and deliverables.
- Help mentor and guide junior designers, providing feedback and fostering their growth and development.
Requirements
What you’ll need- 5+ years’ related or direct professional experience
- 2+ years’ experience in at least one of the 3 design pillars: user research, interaction design or visual design
- 1+ years of working effectively with Agile and lean philosophies
- 1+ years’ experience working independently with clients or stakeholder and designing business or enterprise applications
- 1+ years’ experience executing user-centered design methodologies by leading product design decisions from research through implementation
- 1+ years’ experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision
- 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)
Benefits
Comp & perks- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User-Centered DesignPrototypingWireframingUsability TestingBehavioral AnalyticsHTML/CSSResponsive DesignMaterial DesignEmpathy MapsUser Flows
Soft Skills
CollaborationCommunicationMentoringFeedbackStakeholder Engagement