Manager, Enterprise Release Management

CVS Health

Manager leading enterprise-wide release coordination at CVS Health. Driving alignment across engineering, infrastructure, and product to ensure low-risk releases.

Posted 7/2/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $60,300 - $132,600 per yearWebsite

Tech Stack

Tools & technologies

GoITSMServiceNow

About the role

Key responsibilities & impact

Lead enterprise Release Management coordination across teams, ensuring efficient, predictable, and low-risk delivery
Establish and govern ITIL-aligned release processes adaptable to Agile, Waterfall, and hybrid delivery models
Oversee release readiness, risk and dependency management, and Go/No-Go decision-making
Manage release schedules, ServiceNow change records, and stakeholder communication across functions
Drive continuous improvement through automation, analytics, and adoption of AI-enabled release capabilities

Requirements

What you’ll need

5+ years of experience in Release Management, Change Management, or IT Operations within enterprise environments
5+ years applying ITIL Change and Release Management practices across Agile, Waterfall, and hybrid delivery models
5+ years of hands-on experience with ServiceNow ITSM and delivery tools such as Jira and Confluence for release tracking and documentation
5+ years managing complex, cross-functional initiatives with strong stakeholder engagement, conflict resolution, and alignment across technical and business teams
5+ years driving operational improvements through automation, process optimization, and data-driven decision-making, with strong analytical, organizational, and critical thinking skills
ITIL v4 Foundation certification preferred
Familiarity with DevOps/CI-CD pipelines and tools such as GitLab or GitHub

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
additional resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Release ManagementChange ManagementITIL Change Management PracticesServiceNow ITSMJiraConfluenceData-Driven Decision-MakingAutomationProcess OptimizationAnalytical Skills

Soft Skills

Stakeholder EngagementConflict ResolutionOrganizational SkillsCritical Thinking

Certifications

ITIL v4 Foundation