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CVS Health

Care Management Coordinator

CVS Health

Care Coordinator supporting dual eligible populations at CVS Health. Collaborating with care team to coordinate member care needs.

Posted 6/26/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

About the role

Key responsibilities & impact
  • Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care
  • Inform the assigned care manager of newly identified health/safety risks or service needs
  • Complete care coordination activities delegated by the care manager within an established timeframe
  • Inform the assigned care manager and/or associate manager of any identified quality of care issues
  • Passionately support the member’s care coordination needs and drive solutions to address those needs
  • Use problem-solving skills to find alternative contact information for members who are unreachable by care management
  • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health
  • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

Requirements

What you’ll need
  • 2+ years in behavioral health, social services, or a related field relevant to the program focus
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the Care Management Coordinator role
  • Access to a private, dedicated space to conduct work effectively to meet the requirements of the position
  • Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
care coordinationmotivational interviewingproblem-solvingquality managementcase management
Soft Skills
member engagementcommunicationorganizational skillspassion for care coordination