Manager, Software Development Engineering – Enterprise Applications

CVS Health

Manager leading a team of engineers and analysts responsible for enterprise tools. Overseeing administration, operations, and ensuring service quality in a remote role for CVS Health.

Posted 6/23/2026full-timeRemote • Idaho, Montana, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $83,430 - $222,480 per yearWebsite

About the role

Key responsibilities & impact

Lead, mentor, and develop a team of 4–6 enterprise application specialists and administrators
Oversee the support and administration of core enterprise platforms with a primary focus on Google Workspace, Slack, and the broader SaaS tool portfolio
Act as an escalation point for complex issues and serve as a hands-on contributor when team capacity or technical complexity demands it
Own the operational health of each platform, including uptime, user access, configuration governance, and integration integrity
Manage and triage a support and project queue, ensuring timely resolution of tickets and requests across all supported applications
Lead quarterly license audits across all enterprise applications, and identify optimization opportunities
Collaborate with the Lead Director, Software Development Engineering to communicate status, surface risks, and contribute to planning and roadmap discussions

Requirements

What you’ll need

3 years of experience in IT operations, enterprise application administration, or a related technical discipline
Proven ability to manage multiple priorities in a fast-paced, distributed environment
Experience supporting SaaS-based enterprise tools and managing associated operations (onboarding, offboarding, troubleshooting, licensing)
Strong communication skills with the ability to translate technical topics for non-technical stakeholders
Comfort operating as an individual contributor when needed — this role requires a hands-on mindset
Bachelor's degree preferred/specialized training/relevant professional qualification.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise application administrationSaaS operationsconfiguration governanceintegration integritylicense auditstroubleshootingonboardingoffboardingproject managementtechnical escalation

Soft Skills

leadershipmentoringcommunicationprioritizationcollaborationproblem-solvinghands-on mindsetadaptabilitystakeholder engagementtime management

Certifications

Bachelor's degreespecialized trainingrelevant professional qualification