Medical Insurance Collections Coordinator

CVS Health

Medical Insurance Collections Coordinator handling insurance follow-ups and processing payments for CVS Health. Ensuring timely payments and resolving billing issues in a hybrid role.

Posted 6/23/2026full-timeMonroeville • Pennsylvania • 🇺🇸 United StatesJunior💰 $17 - $28 per hourWebsite

About the role

Key responsibilities & impact

Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing.
Follow-up on unpaid, recouped payments, and underpaid claims.
Resolve issues with nonpayment of invoices due to insurance problems.
Maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
Maintain patient demographic information and data collection systems.
Research and respond to insurance companies and governmental payers regarding collection issues.
Contact patients and Physician’s offices as needed to expedite claims processing.

Requirements

What you’ll need

1+ years of Healthcare Insurance related experience.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
Must be able to commute to the Monroeville, PA office.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processinginvoice resolutiondata collectionpatient demographic managementinsurance follow-uppayment reconciliation

Soft Skills

communicationproblem-solvingattention to detailorganizational skills