Senior Manager, Industrial Engineering – Workforce Management (WFM)

CVS Health

Senior Manager, Industrial Engineering at CVS Health leading labor standards and workload modeling for Retail operations. Balancing strategic leadership with executional delivery for optimal business outcomes.

Posted 6/16/2026full-timeRemote • Arizona, California, Rhode Island • 🇺🇸 United StatesSenior💰 $75,400 - $165,954 per yearWebsite

About the role

Key responsibilities & impact

lead the development, maintenance, and strategic evolution of engineered labor standards and workload models that support Retail
set direction for how work is measured, prioritized, and translated into labor budgets and scheduling inputs
reduce unmodeled workload, establishing clear prioritization frameworks
influence cross-functional partners to ensure work that drives the highest operational value is properly sized, validated, and funded
balance executional rigor with strategic leadership, ensuring both near-term delivery and long-term sustainability of the workload model

Requirements

What you’ll need

8+ years of total business experience
8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
8+ years influencing with and without authority
8+ years leveraging data to support strategic plans and return on investment
8+ years’ experience working with a team to prioritize work based on skills, needs, timelines, etc.
8+ years’ experience building high-performing teams
8+ years’ experience engaging and inspiring a team to reach optimal business outcomes together
familiarity with workforce management processes
extensive knowledge of retail business operations
advanced skills in MS Office
ability to travel up to 25% of the time, based on business needs

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workload modelsengineered labor standardsdata analysislabor budgetsscheduling inputsprioritization frameworksstrategic planningbusiness operations

Soft Skills

leadershipinfluencingteam buildingcross-functional collaborationexecutional rigorstrategic leadershipengagementinspiration