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Pharmacy Care Technician
CVS HealthPharmacy Care Technician working from home in Arizona. Assisting with prescription management and customer service while ensuring high-quality service standards.
About the role
Key responsibilities & impact- Assist in accurately reading, interpreting and entering prescriptions into the computer system
- Calculate doses and assign directions
- Accept proper insurance payment in a timely fashion
- Route incomplete or unclear prescriptions to the prescriber for clarification
- Enter incomplete prescription information once clarification has been obtained
- Assist with inbound phone calls; interact with customers and cross-functional team to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service
- New patient enrollment, verification of insurance coverage and perform benefit investigations
- Process medication orders for both new and existing patients
- Working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist
Requirements
What you’ll need- Must live within 75 miles of Chandler, Arizona
- Six months experience in a pharmacy technician role
- Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
- Six months computer keyboarding skills and aptitude
- Active Valid Pharmacy Technician License and/or Certification as required by the State of AZ
- You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload
- A secure and private home workspace free from distractions is required.
Benefits
Comp & perks- Medical, dental, vision insurance
- Sixteen paid days off
- Ten paid holidays
- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
prescription interpretationdose calculationinsurance payment processingmedication order processingcustomer educationkeyboard skillsWindows-based applicationsinternet navigationemail applications
Soft Skills
customer serviceproblem solvingcommunicationteam collaborationattention to detail
Certifications
Pharmacy Technician LicensePharmacy Technician Certification