Senior Manager, Digital Product – Care Delivery Experience

CVS Health

Product Manager maximizing appointment completions through intelligent cancellation prevention strategies. Collaborating with clinicians and operational teams to ensure product success in healthcare.

Posted 6/7/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $118,450 - $236,900 per yearWebsite

About the role

Key responsibilities & impact

Maximize appointment completions via intelligent cancellation prevention strategies
Communicate complex concepts to influence peers and stakeholders
Proactively identify user or business needs and recommend innovative solutions
Deliver incremental user value by having a cross-functional view of the problem
Develop a clear vision and roadmap with value definitions and measurable output

Requirements

What you’ll need

Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience
7+ years of professional experience including 5 years of product experience
Strong track record of driving measurable business outcomes
Experience in applying AI and automation to improve real-world workflows and patient experiences
A strong track record of delivering products and ensuring customer success
Excellent written and verbal communication skills

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIautomationproduct managementdata analysisworkflow improvement

Soft Skills

communicationinfluencingproblem-solvingcross-functional collaborationcustomer success

Certifications

Bachelor's degree